Must be a family member with a child who has or has had a behavioral or emotional disorder.
Must complete and pass the Family Support Provider Relias training and Department of Behavioral Health Family Support Provider training, and obtain Family Support Provider certification within six months of hire.
Must have a valid driver's license and meet the agency's minimum automobile coverage requirements.
Responsibilities
Coach and support families in understanding and meeting their child's needs.
Help parents build collaborative relationships with service providers and care teams.
Connect families with community resources, support groups, and educational materials.
Provide encouragement and emotional support during crises and challenging times.
Assist with meeting preparation and participation as requested by families.
Collaborate with the treatment team to create individualized, family-centered service plans.
Submit timely documentation, including progress notes completed collaboratively within 24 hours.
Travel to meet families and attend team meetings as needed; driving is an essential function.
Desired Qualifications
Have a personal understanding of the challenges families face when navigating behavioral health systems.
Communicate supportively and empathetically with families.
Be dependable and detail-oriented in documentation and follow-through.
Turn Your Experience Into Hope as a Family Support Provider Use your lived experience to make a difference for other families. As a Family Support Provider, you’ll walk alongside parents and caregivers of children with serious emotional or behavioral disorders—offering understanding, advocacy, and practical support based on what you’ve lived and learned.
This Is a Great Opportunity for Someone Who:
Has navigated the behavioral health system for their own child and wants to help others do the same
Believes in the power of peer support and parent-to-parent connection
Finds fulfillment in guiding families through complex systems with empathy and encouragement
Coaching and supporting families to better understand and meet their child’s needs
Helping parents build strong, collaborative relationships with service providers and care teams
Connecting families with community resources, support groups, and educational materials
Providing encouragement and emotional support during crises and challenging times
Assisting with meeting preparation and participation as requested by the family
Collaborating with the treatment team to create individualized, family-centered service plans
Submitting timely documentation, including progress notes completed collaboratively within 24 hours
Traveling to meet families and attend team meetings as needed - Driving is an essential function of this position
High School/GED required WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
Must be a family member with a child who has been or currently has a behavioral or emotional disorder
Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date
A valid driver's license and agency established minimum automobile coverage required
You’ll Be A Great Fit for This Role if You:
Have a personal understanding of the challenges families face in navigating behavioral health systems
Are a natural encourager and strong communicator who leads with empathy
Want to be a trusted ally to parents who feel overwhelmed or alone
Are detail-oriented and dependable when it comes to documentation and follow-through
Are ready to turn your family’s journey into a source of strength and guidance for others