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LUXASIA

Luxury beauty brand-building and omnichannel solutions

Assistant IT Infrastructure Manager

System AdministrationConfirmed live in the last 24 hours
Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listedHybrid

About the Job

Requirements

  • The candidate must have 3–5 years of hands-on IT experience, including at least 1 year in end-user support or IT operations.
  • The candidate must have strong working knowledge of networking, IT security, systems administration, databases, data storage systems, and telecommunications.
  • The candidate must understand Windows Server environments, Active Directory, and basic networking concepts including TCP/IP, DNS, and DHCP.
  • The candidate must have experience working with vendors and third-party service providers.
  • The candidate must have troubleshooting, analytical, and problem-solving skills.
  • The candidate must communicate effectively and explain technical issues to non-technical users.
  • The candidate must be able to work independently and collaboratively in a fast-paced, multi-site environment.
  • The candidate must be willing to provide on-call or outside-office-hours support when required.

Responsibilities

  • Maintain, upgrade, and monitor company networks and outlets, including firewalls, Wi-Fi, switches, and VPNs.
  • Install, configure, and troubleshoot computers, telephony, printers, and mobile device management systems.
  • Prepare and maintain records of incidents, software licenses, and other IT asset inventory.
  • Ensure IT infrastructure services are available to authorized users, including Active Directory, printing, mail, and Windows servers.
  • Troubleshoot problems, identify issues, resolve them, and recommend resolutions to the first-level team.
  • Source, manage, and work with designated vendors to ensure smooth operations and maintenance of the company's IT infrastructure, telephony, data recovery, and desktop and laptop computer support.
  • Establish IT guidelines and security policies to educate employees on good IT practices.
  • Perform other job-related duties as assigned by the superior.
  • Take action on onboarding and offboarding processes.

About the Company

LUXASIA

Luxury beauty brand-building and omnichannel solutions

LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.

Company size
501-1,000
Company stage
Not listed
Total funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986

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