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Despegar

Online travel agency: flights, hotels, rentals

Sales Executive

Retail SalesUpdated on Nov 10
Full-timeCoahuila, MexicoMX$16k /mo

About the Job

Requirements

  • Demonstrated experience in sales and customer service.
  • Experience selling tour packages or tourism products such as flights, hotels, circuits, or travel experiences.
  • Work experience with travel agencies, vacation clubs, or tourism-sector companies.
  • Experience working under a commission-based compensation structure.
  • In-person sales experience interacting face-to-face with customers in a kiosk, store, point of sale, or office; call-center-only experience does not meet this requirement.
  • Availability for rotating opening and closing shifts, including weekends, and for fully in-person work at a shopping mall.
  • Valid official identification, proof of address, an updated résumé, and employment records supporting the stated experience.
  • Ability to approach customers, build trust, handle objections, negotiate, and close sales in a high-traffic environment.
  • Verbal communication and active-listening skills.

Responsibilities

  • Provide personalized, courteous service to customers who approach the shopping-mall kiosk.
  • Advise customers on tour packages, flights, hotels, circuits, and travel experiences to domestic and international destinations.
  • Quote and close sales while meeting monthly targets and objectives.
  • Follow up with customers who are considering a purchase.
  • Proactively generate customer traffic to the kiosk.
  • Record and update sales information in the operation’s internal systems.
  • Open and/or close the kiosk according to the assigned shift.
  • Maintain the kiosk’s order, presentation, and supply of materials.
  • Collaborate with the team to achieve individual and group results.

About the Company

Despegar

Online travel agency: flights, hotels, rentals

Despegar.com operates as a travel booking platform in Latin America, letting travelers find and reserve flights, hotels, car rentals, and other travel services. Users search across multiple providers on Despegar’s site, compare options, and complete bookings directly, with the company earning commissions from suppliers for each transaction and additional revenue from advertising and related services. The platform differentiates itself through its regional focus on Latin America, a wide catalog of travel products from various providers, and its business model that relies on commission revenue and ads rather than owning all inventory. Despegar’s goal is to streamline how travelers in the region discover and book travel, expanding its market share in Latin America’s online travel market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Buenos Aires, Argentina
Founded
1999

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