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Atrium Health

Operates hospitals and care network

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRock Hill, SC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Greater Charlotte and Wake Forest divisions, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For the Illinois/Wisconsin and Floyd/Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • For the Greater Charlotte and Wake Forest divisions, current American Heart Association Basic Life Support certification and successful completion of Atrium Health’s competency assessment are required.
  • For the Illinois/Wisconsin and Floyd/Navicent divisions, Basic Life Support for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • For Wake Forest, a listed Medical Assistant credential is required; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist the provider with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; tracking results; and performing point-of-care tests per standing or provider order. Complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and in a timely manner, work as part of the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status information, and identifying and meeting age-specific care needs in accordance with departmental policies and procedures.
  • Operate all equipment necessary to perform the job.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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