GLORY

Automates cash handling with cash recyclers

OTC Specialist

Accounts Payable/ReceivableUpdated on Nov 13

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaMYR4k - MYR5.5k /moHybrid

About the Job

Requirements

A degree in Finance, Accounting, Commerce, or equivalent is required.
A minimum of 2 years of relevant credit experience is required.
SSC background and JDE knowledge are advantageous but not mandatory.
Ability to work independently and self-motivate is required.
Ability to work under pressure and meet deadlines is required.
Flexible working hours are required to support regional time zones across Asia Pacific and Europe.

Responsibilities

Process transactions following entry of a customer sales order accurately and promptly, including contract creation and validation, customer order management, product shipment invoicing with supporting documents, service contract billing, ad hoc billing and invoicing, and customer contact.
Maintain service contracts in the ERP system and monitor renewals, rate changes, and related billing or amortization.
Ensure OTC processing complies with SOX, company policies, and audit requirements.
Liaise with Country Finance, Project Leaders/Consultants, and customers to resolve invoicing issues, inquiries, and disputes in a timely manner.
Participate proactively in continuous improvement initiatives for the OTC process.
Assist with billing-related month-end close activities.
Handle ad hoc duties assigned by the Team Lead or Superior.

Desired Qualifications

SSC background and JDE knowledge are advantageous but not mandatory.

Commercially astute, the Orders & Contract Support Executive acts as part of the Order to Cash sales cycle by managing the invoicing activities of all outbound sales, covering both product supply and servicing contracts through the ERP system. This role needs to be able to work autonomously, whilst also being able to liaise and ask for help when required. The role also requires to maintain the service contracts in the ERP system along with frequently monitoring on any renewals, changes to rates and billing/amortisation of the same.

MAIN RESPONSIBILITIES

· Once a customer sales order has been entered into the system, ensure the transactions that follow are accurately and timely processed, including, but not limited to:

o Contract Creation & Validation

o Customer order management

o Product shipment invoicing (with supporting documents)

o Service contract billing

o Other Adhoc Billing / Invoicing

o Customer contact

· Ensure overall OTC processing complies with SOX, company policies and audit requirement.

· Liaise with Country Finance, Project Leaders/Consultants, and customers to provide timely solution on customer invoicing issues, inquiries, disputes etc.

· Proactively engage in continuous improvement initiatives for OTC process

· Assist in any month end close activities relating to billing

· Handle ad-hoc duties as assigned by the Team Lead or Superior from time to time

Degree in Finance & Accounting/Commerce or equivalent
Minimum 2 years of relevant credit experience
SSC background with JDE knowledge is advantageous but not a MUST
Able to self-motivate and work independently
Self-starter, organised and a team player
Able to work under pressure and to deadlines
A flexible approach to working hours is a must due to the Regional Nature of this role and supporting a wide range of time zones across Asia Pacific and Europe

About the Company

GLORY

Automates cash handling with cash recyclers

1) What the company does: Glory Global Solutions provides cash technology solutions that automate cash processes for customers in the financial, retail, gaming, and cash-in-transit industries, including products like cash recyclers and point-of-sale cash management systems. 2) How the product works: Its cash handling systems automate cash intake, storage, verification, and dispensing, often recycling cash to optimize liquidity and reduce manual handling, with secure, integrated hardware and software that fit clients’ workflows. 3) How it differs from competitors: It offers customized, end-to-end cash technology solutions and ongoing service agreements tailored to each client’s security, efficiency, and operational needs, rather than generic hardware. 4) Goal: To improve operational efficiency, enhance security, free staff to focus on customer experience, and promote sustainability by designing technology that supports social change and efficient cash management.

Company size: Not listed
Company stage: Acquired
Total funding: Not listed
Headquarters: Basingstoke, United Kingdom
Founded: 2008

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