Field Calibration Specialist

Rust Automation and Controls is a family-owned industrial instrumentation and automation sales company founded in 1976 and headquartered in West Jordan, Utah. For more than 50 years, we have supported customers across the Western United States with measurement and control solutions that keep critical operations running. While headquartered in Utah, our experienced sales team is located throughout our territory, delivering responsive local support backed by deep technical expertise. We serve industries including oil and gas, water and wastewater, power generation, manufacturing, food and beverage, and life sciences, offering products, application support, training, and ongoing service.

Position Overview

Position: Field Calibration Specialist
Location: Regional / Western United States (as needed) Must reside in assigned territory

Rust Automation & Controls is seeking a highly skilled Calibration Specialist to support complex calibration, commissioning, and service activities. This role serves as a technical resource across administrative systems, field execution, customer support, and quality compliance—ensuring efficient job preparation, execution, and closeout for large and complex calibration projects.

Key Objectives

• Support accurate and compliant execution of calibration and service work
• Improve job readiness, documentation quality, and resource utilization
• Provide advanced technical and subject matter expertise to customers and field teams
• Uphold calibration standards and quality systems for Rust Service

Role & Responsibilities

The Field Calibration Support Specialist will support regional service teams, customers, and internal stakeholders across administrative systems, field execution, technical support, and quality compliance. This is a traveling role. Must reside in assigned territory.

Core Responsibilities

• Populate and maintain work order databases, Salesforce processes, and Group Knowledge Base articles
• Support work order line items by defining parameters, ranges, MPEs, and calibration set points, and review final calibration certificates for accuracy and compliance
• Communicate with customers at job initiation and closeout while managing documentation workflows, including blue folder administration and final document archival
• Create and maintain equipment schedules and prescribed calibration intervals for customer assets
• Prepare and support commissioning, troubleshooting, and large calibration jobs through site planning, audits, walk-downs, and SME field support as needed
• Perform and support internal and external technical training initiatives and technician mentorship
• Manage, allocate, and coordinate technicians, site supplies, tools, and equipment while maintaining visibility of tool locations
• Provide high-level customer support as an SME and assist during complex or critical service situations
• Work directly with Endress+Hauser’s calibration team to follow protocols, support ISO/IEC 17025 audits, and continuously improve calibration standards

Qualifications & Profile

• Strong technical background in instrumentation, calibration, commissioning, or industrial services
• Experience supporting complex service or calibration projects preferred
• Willingness and ability to travel to customer sites as needed
• Highly organized with strong attention to detail and documentation accuracy
• Self-motivated, adaptable, and solution-oriented
• Strong communication skills with the ability to interact professionally with customers, managers, and manufacturing partners
• Ability to work independently while collaborating effectively across teams
• Proficiency with CRM/ERP and documentation systems (e.g., Salesforce, NetSuite)
• Must reside in assigned territory.

Benefits & Perks

• Competitive compensation based on education and experience
• Stability and long-term security of a family-owned organization
• Extensive training and professional development opportunities
• Comprehensive benefits package including medical, dental, and vision coverage
• Competitive paid time off
• Life insurance
• 401(k) with company match

Is This You?

• Do you have a pioneering spirit and enjoy working for a growing company with a strong culture?
• Do you thrive in a motivated, team-oriented environment focused on customer solutions?
• Do you enjoy solving problems and taking on challenges?
• Do you strive to exemplify excellence in everything you do?

If you answered YES, Rust Automation & Controls would love to welcome you to our family.

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