Operations Director

Sierra Drive Campus1040 Sierra Dr Greenwood, Indiana 46143

A successful medical practice certainly includes a top-notch medical staff but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It’s a job with a lot of hats and one that requires a strong personality to wear them.

WHO WE ARE

Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.  With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care.  Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• This role will be positioned out of Central Indiana and will be a hybrid position with regular weekly travel to various locations within the Central Indiana Ministry region including but not limited to Carmel, Franklin, Indianapolis, and Zionsville.
• Direct strategic and operational planning to achieve clinical, financial, service and people excellence.
• Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care.
• Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers.
• Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures.
• Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures.
• Build and maintain relationships with other practices and departments.
• Create and sustain a culture in the practice that reflects the Franciscan Mission and Values.
• Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team.
• Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget.

QUALIFICATIONS

• Bachelor's Degree in Healthcare, Business or Related Field - Required
• Master's Degree Healthcare Administration (Business) - Preferred
• 5 years Healthcare Administration (Business) - Required -OR-
• 7 years Healthcare Management in lieu of BS degree - Required

Up to 50%

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.