Manager, Strategic Planning




Job Title: Manager, Strategic Planning    

Department: 988 Strategy

Reports to: Director, Strategic Planning                                                   

Location: Remote

Schedule: Monday – Friday; 9am – 5pm

Salary Grade: $66,400 - $111,900

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high-quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

The Manager, Strategic Planning, is responsible for driving the successful implementation of impactful, cross-functional projects and initiatives of the 988 Suicide & Crisis Lifeline. The Manager, Strategic Planning will be a key point of contact for all individuals in 988 when it comes to navigating and reporting on cross-functional projects, acting as a project manager for several 988 Lifeline projects at any given time. The project management role will involve providing consistent and detailed updates, risk elevation, and blocker management to high level Vibrant leaders to ensure the successful completion of organizational objectives. The Manager, Strategic Planning, will work in deep partnership with Vibrant teams across 988 and shared services verticals, external contractors and partners to ensure successful project delivery and adherence to organizational and federal objectives and requirements.

Duties/Responsibilities:

The Manager, Strategic Planning, is a key member of the Vibrant 988 Lifeline team. In this role, you will collaborate with leaders and stakeholders across the 988, Vibrant, and SAMHSA teams to drive operational success and excellence within the organization and grant requirements. You will collaborate and build relationships with team members at all levels to create structures and systems to support teams in successfully meeting their objectives. A strategic thinking and proactive problem solver, you will wear many hats potentially acting as a project manager, strategy consultant, and/or detail-oriented implementer depending on the situation's needs. You must be comfortable raising issues and suggesting solutions with leaders at all levels.

Required Skills/Abilities:

· Design and lead grant deliverable tracking and adoption efforts with teams across 988, Vibrant and SAMHSA to better address and elevate risks, blockers, and issues with Vibrant grant funded work in deep collaboration with Grants Management

· Organize and draft goals, objectives, and ideas generated with Vibrant teams, developing strategies to align those with Vibrant’s organizational structure and SAMHSA grant requirements

· Highlight grant deliverables at risk or off track and develop recommendations and solutions with Teams to minimize disruption to project timelines and outcomes

· Serve as a project manager for a number of complex, cross-functional projects each quarter, requiring deep collaboration with internal and external partners

· Review requests for project management and contribute to the building of feasibility studies and plans related to implementation

· Make recommendations to high level Vibrant leaders around project feasibility, timeline, capacity and constraints, adherence to grant deliverable goals and impact to the 988 Suicide & Crisis Line network

· Manage recurring cadence of meetings to report out team grant deliverable and project status to drive progress

· Develops presentations to update executive and senior leadership on project and grant deliverable status in collaboration with the Director, Strategic Planning, and the AVP of Strategy

· Collaborate deeply with other Vibrant teams to identify optimizations and efficiencies for SAMHSA grant development, reporting, and project management processes

· Collects, interprets, and reports on data related to 988 Lifeline projects and initiatives in collaboration with the Director, Strategic Planning

Decision Making

· Identifies multi-faceted problems affecting achievement of individual goals and provides solutions.

· Considers organizational impact of decisions that may require consultation with internal and external stakeholders regarding issues, possible solutions, and implementation of alternatives.

· Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions as needed

· Implements solutions for minor projects after approval; held accountable if no action is taken.

· Multi-factor decision-making using research and analysis, subject to supervisory guidance.

Scope of Responsibility/Accountability:

· Manages programs/projects, creates and implements work plans and objectives.

· Monitors and evaluates interim results and develops contingency plans if objectives are off track.

· Performance is reviewed by Director level and above.

Managing/Directing Work:

· Interprets standards, communicates constructive feedback, and guides others in developing their capacity to perform more effectively.

· Participates in planning and implementing small-scale work activities and contributes to evaluation of results for assigned objectives.

· Manages own task list with minimal supervision.

· Monitors work performed by Teams and individuals as the project manager, identifying any barriers to meeting deadlines, and escalating concerns as needed

Required Qualifications:

· Requires a Bachelor's degree.

· Three to five years of relevant experience performing similar responsibilities

· With a Master's degree, three or more years of experience will be accepted.

· Knowledge of Microsoft Office Suite and Google Suite.

Preferred Qualifications:

· PMP Certification




We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process.

Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.