Implementation Manager - Global Background Checks

About the Role

We are looking for an experienced Implementation Manager to lead the global rollout of Convatec’s background screening programme. This role will be responsible for driving the successful implementation of a new global background check process across multiple countries, ensuring consistent execution, stakeholder readiness, and a controlled transition into business-as-usual operations.

Working in partnership with HR, Talent Acquisition, Workday, Employee Relations, Legal, Risk Management, Procurement, country stakeholders, and an external screening provider, you will coordinate all aspects of implementation from process design and requirements gathering through to testing, go-live, stabilisation, and operational handover.

This is a highly visible role requiring strong programme delivery skills, global stakeholder management experience, and hands-on expertise implementing enterprise background screening solutions across complex, multi-country environments.

Success in this role will be measured through on-time country launches, effective risk management, audit-ready documentation, stakeholder adoption, and a seamless transition to operational ownership.

This is a 6 months fixed-term contract.

Key Responsibilities

Implementation & Programme Delivery

• Lead the end-to-end implementation and global rollout of Convatec’s background screening programme across multiple countries and regions.
• Develop and manage implementation plans, governance forums, milestones, dependencies, risks, and delivery timelines.
• Coordinate implementation activities across internal teams, country stakeholders, Workday teams, and the selected screening provider.
• Ensure all countries are operationally ready for launch, with appropriate processes, controls, and support mechanisms in place.

Process Design & Operational Readiness

• Define, document, and maintain end-to-end operating processes, including workflows, roles and responsibilities, decision points, escalation paths, and exception handling.
• Facilitate implementation workshops and requirements sessions with global and local stakeholders.
• Translate business requirements into clearly documented build and configuration requirements for vendor and technology teams.
• Establish readiness criteria and support testing, validation, and deployment activities across participating countries.

Stakeholder Management

• Build strong partnerships across HR, Talent Acquisition, Employee Relations, Legal, Risk Management, Procurement, Workday, and regional leadership teams.
• Partner closely with the CBS Process Owner to ensure operational readiness and sustainable long-term ownership.
• Drive alignment on process decisions, country requirements, policy interpretation, and implementation priorities.
• Provide regular updates on programme status, readiness, risks, issues, and key decisions to project leadership and governance forums.

Vendor & Risk Management

• Act as the primary day-to-day implementation lead for the background screening vendor.
• Monitor vendor deliverables, timelines, testing outcomes, and issue resolution activities.
• Identify and proactively manage implementation risks, process gaps, defects, and country-specific challenges.
• Escalate unresolved issues and critical decisions to programme sponsors and workstream leaders where required.

Go-Live & Transition

• Coordinate go-live activities and post-launch stabilisation support across all participating markets.
• Oversee defect triage, issue resolution, and readiness tracking during deployment.
• Support knowledge transfer, documentation, and transition plans to ensure successful handover into business-as-usual operations.
• Partner with change and communications stakeholders to support training, adoption, and stakeholder readiness activities.

Authority

• Recommend process improvements, implementation approaches, readiness activities, and risk mitigation actions for approval by business owners.
• Coordinate delivery across multiple workstreams and stakeholder groups to achieve programme milestones.
• Escalate implementation risks, unresolved issues, and decision requirements through appropriate governance channels.
• Contribute to programme reporting, leadership updates, and go-live readiness assessments.

Skills & Experience

Required

• Significant experience leading the implementation of global background screening programmes across multiple countries and regions.
• Proven experience managing implementations with one or more leading background screening providers such as HireRight, First Advantage, Sterling, Accurate, or Checkr.
• Strong project and implementation management experience within HR, Talent Acquisition, People Operations, Shared Services, or HR Transformation environments.
• Experience working with HR technology platforms, ideally Workday Recruiting and Workday onboarding processes.
• Demonstrated success managing complex stakeholder groups across HR, Legal, Compliance, Procurement, Risk Management, and external vendors.
• Strong workshop facilitation, requirements gathering, process mapping, and operational readiness experience.
• Excellent problem-solving, risk management, and delivery execution skills.

Preferred

• Experience implementing global screening programmes within regulated or highly matrixed multinational organisations.
• Knowledge of international employment screening regulations, privacy requirements, and country-specific compliance considerations.
• Familiarity with change management, communications, and adoption activities within global transformation programmes.

Why Join Convatec?

At Convatec, we're improving the lives of millions of people living with chronic conditions. Joining this programme offers the opportunity to lead a high-impact global initiative, collaborate with stakeholders across multiple regions, and help shape a scalable, compliant, and efficient hiring experience that supports our future growth.

Ready to join us?

At Convatec, we´re pioneering trusted medical solutions to improve the lives we touch. If you´re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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About Convatec

Pioneering trusted medical solutions to improve the lives we touch:

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.