inDrive

Global ride-hailing platform with fare negotiation

Senior Product Analyst - Couriers

Data AnalysisUpdated on Nov 13

Full-timeAlmaty, KazakhstanNo salary listedHybrid

About the Job

Requirements

At least 5 years of experience in data analytics or product analytics.
Proficiency in Python, SQL, and business intelligence tools such as Tableau or Redash.
A solid mathematical background, including statistics, optimization, and causal inference.
Experience analyzing large datasets and designing data marts for product needs.
Professional working proficiency in English.

Responsibilities

Own end-to-end Couriers business performance and profit-and-loss drivers by monitoring orders, gross merchandise value, revenue, take rate, contribution margin, incentive spend, and courier supply; forecasting volumes and budgets; validating targets; and driving financial planning for the business unit.
Lead executive-level reporting and insights, such as monthly business reviews, and turn complex data into clear narratives and actionable recommendations for senior stakeholders.
Drive revenue growth by identifying, sizing, and prioritizing commercial opportunities across pricing and commissions, business-to-business and merchant partnerships, new markets, and use cases.
Establish and monitor guardrails for unit economics and service quality, including Perfect Delivery and incident rate, and lead investigations of revenue drops, anomalies, and fraud.
Partner with Commercial, Operations, and Finance teams on market strategy and business cases, and with Product on experimentation through A/B testing and roadmap validation where commercial outcomes are affected.
Own data foundations by defining the metrics hierarchy, building scalable dashboards and self-service business intelligence tools, and partnering with engineering on data architecture and customer and courier segmentation.

Desired Qualifications

Experience in commercial, pricing, or marketplace analytics is a plus.
Strong financial modeling skills.

We’re looking for a Senior Data Analyst to join our Couriers team and drive profitable growth of our delivery business. In this role, you’ll partner closely with Commercial, Operations, Marketing, and Finance teams, and work with Product where needed. You’ll use data to guide market strategy and investment decisions, so that Couriers grows efficiently and delivers value for customers and couriers.

Own end-to-end Couriers business performance and P&L drivers: monitor core metrics (orders, GMV, revenue, take rate, contribution margin, incentive spend, courier supply), forecast volumes and budgets, validate targets, and drive financial planning for the business unit
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Drive revenue growth by identifying, sizing, and prioritizing high-impact commercial opportunities across pricing and commissions, B2B and merchant partnerships, new markets, and use cases
Establish and monitor guardrails for unit economics and service quality (Perfect Delivery, incident rate); lead the investigation of revenue drops, anomalies, and fraud
Partner with Commercial, Operations, and Finance teams on market strategy and business cases, and with Product on experimentation (A/B testing) and roadmap validation where it affects commercial outcomes
Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture and customer/courier segmentation

5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience in commercial, pricing, or marketplace analytics is a plus; strong financial modelling skills

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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