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Blink Health

Online prescription meds with telehealth

Senior Site Reliability Engineer 2

Site Reliability EngineeringUpdated on Nov 12
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A Bachelor’s or Master’s degree in Computer Science, or equivalent practical experience.
  • At least 5 years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles, with demonstrated impact at scale.
  • Methodical troubleshooting across the entire stack, from application to kernel to network.
  • Strong command-line proficiency and deep expertise in Linux systems and operating system fundamentals.
  • Advanced understanding of networking concepts including load balancing, proxies, DNS, TCP/IP, NAT, and service-to-service communication.
  • Experience working across multiple languages, such as Python, Go, and Bash, and familiarity troubleshooting application stacks such as React or similar; strong proficiency in at least one language.
  • A track record of automating repetitive and complex operational work to reduce toil and increase reliability.
  • Ability to design and build internal tools in Python or Go to standardize and scale IT practices.
  • Comfort operating in an agile environment with disciplined testing and quality practices.
  • Experience with cloud platforms, particularly managed services and production-grade architectures; AWS is preferred, and GCP or Azure is acceptable.
  • Expertise in Kubernetes and container orchestration, including EKS and Helm, lifecycle management, and operational best practices.
  • Proven experience designing and implementing observability systems, including metrics, logging, tracing, dashboards, and alerting.
  • Deep understanding of container technologies, security scanning, secrets management, dynamic configuration, and microservices architectures.
  • Familiarity with service meshes and advanced traffic management concepts.
  • Experience designing and maintaining company-wide infrastructure-as-code codebases using tools such as Terraform, Pulumi, CloudFormation, or Ansible.
  • Ability to think holistically about infrastructure design, cost, reliability, security, and long-term maintainability.

Responsibilities

  • Define and drive observability strategy for IT system and process health, performance, and reliability, including alerting quality, dashboards, and service health indicators.
  • Design and implement software-driven solutions within the IT domain, automating manual processes and eliminating operational complexity and toil.
  • Act as a technical leader and force multiplier, helping set priorities and influencing decision-making across the IT team, including support, systems, and networks.
  • Take ownership of large, ambiguous initiatives and drive them from concept to delivery while aligning stakeholders across IT, engineering, and partner teams.
  • Proactively identify systemic risks and reliability gaps in tools and processes, recommending and leading platform upgrades and architectural improvements before they become incidents.
  • Provide technical mentorship, architecture guidance, and design and code reviews for engineers across IT teams.
  • Lead by example in documentation and knowledge sharing so systems and processes are well understood and not dependent on individual ownership.
  • Participate in and help mature incident response, escalation practices, and post-incident learning across the organization.

Desired Qualifications

  • Experience with AWS cloud platforms.

About the Company

Blink Health

Online prescription meds with telehealth

Blink Health provides affordable access to prescription medications through an online platform that combines price comparisons with insurance, copay, and deductible information, and connects users with licensed medical professionals for online doctor visits. Patients can obtain prescriptions delivered to their door or ready for pickup at over 35,000 pharmacies nationwide. The product workflow starts with signing up, reviewing price estimates that reflect insurance details, consulting a doctor via telehealth if needed, and then having the medication filled and shipped or held for pickup. The company differentiates itself by offering savings through a large pharmacy network and insurance-aligned pricing, plus integrated telehealth and direct-to-consumer medication delivery. Its goal is to lower out-of-pocket costs and improve access to prescription medications for individuals through a seamless, tech-enabled experience.

Company size
501-1,000
Company stage
Series D
Total funding
$306M
Headquarters
New York City, New York
Founded
2014

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