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Fidelity National Information Services

Global provider of financial technology solutions

Client Service & Support Representative Senior

Customer SupportConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Subject matter expertise in client service and support.
  • Ability to handle difficult and complex problems.
  • Ability to influence others regarding policies, practices, and procedures.

Responsibilities

  • Manage large projects or processes.
  • Coach, review, and delegate work to lower-level professionals.

About the Company

Fidelity National Information Services

Global provider of financial technology solutions

Fidelity National Information Services (FIS) provides technology solutions for financial institutions and businesses worldwide, covering core banking, digital banking, and payment processing, as well as trading, risk management, and securities processing for capital markets. Its products are integrated software platforms and services that clients embed to process transactions, manage risk, and support digital channels, with revenue from software licenses, maintenance, and per-transaction fees. It differentiates itself by offering an end-to-end suite across banking, payments, and capital markets with a global client base, serving both large banks and smaller institutions in one integrated package. Its goal is to help financial institutions navigate digital transformation and operate more efficiently through reliable, scalable technology platforms and services.

Company size
1-10
Company stage
IPO
Headquarters
Jacksonville, FL
Founded
1968

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