Refurbished Equipment Coordinator

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Due to the on‑site requirements of this position, applicants are expected to reside within a reasonable commuting distance of the designated work location (Chelmsford, MA). This role does not offer relocation. 

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.

Job Summary

The Refurbished Equipment Coordinator is responsible for managing both the refurbishment inventory process and overall asset management for ZOLL Medical's factory refurbished program. This role combines hands-on operational tasks—such as classifying returned inventory, coordinating warehouse movements, and matching devices to refurbishment orders. The coordinator will also be responsible for communicating with sales and performing data analysis of our inventory with respect to incoming orders and inventory management. The ideal candidate will be both detail-oriented in managing daily inventory tasks and proactive in driving operational improvements across the inventory lifecycle.

Essential Functions

• Inventory Classification & Coordination:
• Coordinate equipment movement from warehouse to depot and ensure organized storage.
• Selectively move equipment into the depot based on pending orders and min-max criteria for refurb catalogs.
• Refurbishment Order & Process Management:
• Match pending refurbishment orders with suitable returned devices.
• Segregate and tag equipment for part salvage, conversion or disposal.
• Asset & Inventory Reporting:
• Monitor backlog, generate status reports, and provide real-time stock visibility to our sales orgs.
• Update in-stock quantities and maintain ERP records.
• Team Collaboration & Process Improvement:
• Collaborate with cross-functional teams to streamline processes and resolve issues.
• Identify operational enhancements to reduce turnaround times and optimize asset use.
• Work closely with sales team to answer questions on inventory availability, lead times and pricing.
• Work directly between the sales team and our service depot on large volume orders to ensure timely refurbishment and order fulfillment.
• Perform regular data analysis of inventory to ensure proper inventory management and to reduce lead times for incoming orders.

Required/Preferred Education and Experience

• High School Diploma
• A minimum of 2–4 years in inventory management, supply chain, or asset management roles within a regulated environment is preferred.
• Candidates with customer facing experience are preferred.

Knowledge, Skills and Abilities

• Demonstrated ability to manage both operational tasks and strategic asset oversight.
• Technical Proficiency:
• Familiarity with ERP systems (e.g., SAP, Oracle) and Microsoft Office (Excel, Word, PowerPoint) for data tracking and reporting.
• Operational & Regulatory Expertise:
• Experience with inventory classification, refurbishment process management, and asset tracking.
• Key Soft Skills:
• Attention to Detail: Capable of accurate classification, documentation, and inventory monitoring.
• Organizational & Analytical Skills: Able to manage multiple priorities, analyze backlogs, and drive process improvements.
• Communication & Collaboration: Strong verbal and written skills with the ability to work effectively across teams.
• Problem-Solving: Proactive and resourceful in addressing operational challenges.
• Perform regular data analysis of inventory to ensure proper inventory management and to reduce lead times for incoming orders.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

The hourly pay rate for this position is:

$22.00 to $30.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.