Marriott International

Manages and franchises hotels around the world

Marketing Communications Specialist

PR & CommunicationsConfirmed live in the last 24 hours

Full-timePhilippinesNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience.
A bachelor's degree from an accredited university or college is preferred.

Responsibilities

Promote awareness of the brand image internally and externally.
Develop marketing materials and assemble information packages, such as brochures, promotional materials, and maps, for promotional events, property tours, and conferences.
Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases using word processing, spreadsheet, database, or presentation software.
Update the property website.
Respond to daily general media inquiries or refer them to an appropriate spokesperson.
Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities.
Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community.
Coordinate on-property visits from media, including reservations, amenities, special requests, and dining.
File and update the press database, digital library, and press clippings.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; maintain confidentiality of proprietary information; and protect the privacy and security of guests and coworkers.
Welcome and acknowledge guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support the team in reaching common goals, and listen and respond appropriately to other employees' concerns.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software. Make updates to property website. Respond to all daily general media inquiries or refer to an appropriate spokesperson. Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities. Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community. Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Bachelor's degree from accredited university or college.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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