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Royal Bank of Canada

Global banking, wealth management, and insurance

Investment and Retirement Planning Assistant

Administrative SupportUpdated on Nov 13
Full-timeMontreal, QC, CanadaIn-person

About the Job

Requirements

  • The candidate must be sales-oriented, self-motivated, self-managed, and able to thrive in a fast-paced environment.
  • The candidate must consistently provide responsive service to client requests to build customer loyalty and trust.
  • The candidate must be extremely well organized and able to multitask and prioritize.
  • The candidate must have strong computer skills.
  • The candidate must have a strong sense of initiative.
  • The candidate must be bilingual in English and French to regularly serve clients with English- and French-speaking needs.

Responsibilities

  • Keep informed of current events, market news, and internal information on RBCnet and applicable internal sites.
  • Proactively identify the Financial Planner, Investment and Retirement Planning's needs and provide required information and documents to support their duties; gather and prepare materials for presentations, marketing initiatives, and related activities.
  • Manage the planner's email and mail, proactively respond to correspondence and requests, and prioritize items for the planner to read.
  • Manage the planner's diary effectively to create capacity for required activities.
  • Provide value-added administrative service and support to Financial Planners, Investment and Retirement Planning, helping them meet sales objectives and related activities.
  • Provide primarily responsive client contact management.
  • Develop relationships with service partners to ensure operational guidelines are followed and transactions are processed efficiently.

Desired Qualifications

  • Experience in administration or secretarial tasks is an important asset.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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