speakit

Digital dictation and speech recognition solutions

Dutch Customer Care Advisor

Customer SupportConfirmed live in the last 24 hours

Full-timeLisbon, PortugalIn-person

About the Job

Requirements

Native-level Dutch and fluent English at B2 level are required.
Previous customer support experience is a plus.
A high school diploma or completed vocational training is required.
Applicants must have EU citizenship or a valid work permit for Portugal.

Responsibilities

Engage with clients via calls and emails to provide product and service guidance.
Review client requests and process them accurately.
Contribute to continuous improvement initiatives to enhance customer satisfaction.
Share insights and feedback with internal teams to optimize service.

Desired Qualifications

Previous customer support experience is a plus.

Dutch Customer Care Advisor - Lisbon

speakit · Lisbon, Portugal · Full-time · Posted 2025-09-17

Workplace: on_site

Department: Dutch

Description

Do you want to live a rewarding career representing some of the world’s most exciting brands?
Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.

Responsibilities:

Engage with clients via calls and emails to provide product and service guidance.
Review client requests and process them accurately.
Contribute to continuous improvement initiatives to enhance customer satisfaction.
Share insights and feedback with internal teams to optimize service.

Requirements

Native-level Dutch and fluent English (B2)
Previous customer support experience is a plus
Excellent verbal and written communication skills
Proactive, self-motivated, and a strong team player
High school diploma or vocational training completed
EU citizenship or valid work permit for Portugal

Benefits

Opportunity for paid Accommodation
Private health insurance
Career development programs and mentoring
Work in a multicultural environment with colleagues from over 75 nationalities

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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