Full-Time

Field Support Engineer

AspenTech

AspenTech

1,001-5,000 employees

Asset optimization software for process industries

No salary listed

Bengaluru, Karnataka, India

In Person

Must be based in India; occasional travel to customer sites.

Bachelor's

Category
Electrical Engineering (1)
Required Skills
MySQL
SQL
Postgres
C/C++
Oracle
Linux/Unix

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Requirements
  • Bachelor’s degree in Electrical/Computer/Software Engineering, and/or equivalent years of relevant work experience.
  • Power Utility experience preferred.Related industry experience from other fields may be considered.
  • Exposure to SCADA/control systems – Having knowledge on Monarch SCADA system is an added advantage.
  • Must have good knowledge on Communication and SCADA protocols like IEC101, IEC104, MODBUS and DNP. Related experience may be considered.
  • Must have good knowledge of SQL databases viz. SQL Server, MySQL, PostgreSQL, Oracle. Related experience may be considered.
  • Must be well familiar with basic networking skills (Windows OS, Red hat OS Switches and Firewall troubleshooting knowledge). Related experience may be considered.
  • Excellent Customer Management Skills.
  • Excellent communication and writing skills, and the ability to facilitate your own meetings as necessary.
  • Good troubleshooting skills.
  • Knowledge of computer programming. An introduction to C programming at minimum.
  • Ability to work on several projects in parallel in a fast-paced environment.
  • Strong initiative to find creative solutions to problems.
  • Confident enough to contribute ideas and solutions, but humble and self-assured enough to honour and support the ideas of others.
  • Location preference – Anywhere in INDIA.
Responsibilities
  • AMC activities at Customer site.
  • Troubleshoot, resolve, or escalate, and document customer incidents in a timely, efficient and professional manner according to contract maintenance and warrant.
  • Document all customer interaction.
  • Actively contributing ideas for better customer service and continuously improve the quality of service provided.
  • Showing a passion for continued learning, staying up to date with new technology and trends.
  • Work with other technical teams for the inputs and their support in day-to-day activities
Desired Qualifications
  • Power Utility experience preferred.Related industry experience from other fields may be considered.
  • Having knowledge on Monarch SCADA system is an added advantage.

AspenTech provides industrial software that optimizes asset design, operations, and maintenance across the full lifecycle for capital-intensive process industries. Its offerings help customers improve efficiency, reduce costs, and boost operational performance by analyzing industrial data, modeling assets and processes, and applying optimization and lifecycle maintenance strategies. The software suite targets chemicals, energy, and engineering & construction, distinguishing itself with a specialized focus on asset optimization for these sectors rather than broad, general-purpose tools. The goal is to help clients maximize asset performance and reduce total operating costs through integrated design, operation, and maintenance solutions.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Bedford, Texas

Founded

1981

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Simplify Jobs

Simplify's Take

What believers are saying

  • Emerson launched AspenTech AVA on May 11, 2026 with four operational advisors.
  • Emerson upgraded AspenTech Inmation OT Data Fabric on May 13, 2026 for enterprise AI.
  • Emerson's August 4, 2026 results show stronger cash generation funding AspenTech development.

What critics are saying

  • Emerson's 2025 workforce reductions and 2026 integration pressure squeeze AspenTech teams.
  • AVEVA's 2025/26 AI simulation push directly attacks AspenTech's core modeling moat.
  • If Emerson shifts capital toward hardware, AspenTech becomes a feature, not a standalone business.

What makes AspenTech unique

  • AspenTech Inmation and AVA unite OT data, first-principles models, and workflows in 2026.
  • AspenTech targets process industries where uptime, compliance, and asset economics justify premium software.
  • Emerson folded AspenTech into Control Systems and Software on March 12, 2025.

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Benefits

Remote Work Options

Professional Development Budget

Flexible Work Hours

Company News

PR Newswire
May 13th, 2026
Emerson launches enhanced AspenTech Inmation OT Data Fabric as foundation for AI-ready industrial platform

Emerson has announced major enhancements to its AspenTech Inmation OT Data Fabric, positioning it as the foundational layer for the AspenTech Inmation Data Platform. The upgraded data fabric creates an industrial data backbone designed to support advanced analytics, AI capabilities and enterprise operations. The enhanced system features a new distributed node-based architecture that replaces rigid components with a modular foundation, enabling deployment from individual plants to global scale. It operates across edge, on-premise and cloud environments on both Windows and Linux platforms. The data fabric serves as the building block for an AI-ready platform that will support modules for virtualisation, workflow engines and applications. It aims to unify operational technology data whilst providing consistent context, governance and real-time information across industrial organisations without disrupting existing operations.

PR Newswire
May 11th, 2026
Emerson launches AspenTech AVA AI platform to accelerate industrial automation adoption

Emerson has launched AspenTech AVA, an AI platform designed for industrial companies to accelerate enterprise-wide AI adoption. The platform combines agentic, domain-aware AI capabilities with decades of Emerson's industrial expertise and first-principles models to deliver operational improvements. AVA is built on the AspenTech Inmation Data Platform, which organises operational technology data across cloud, edge and on-premise environments. The platform embeds AI-assisted recommendations directly into operational workflows, enabling faster response times, improved reliability and more informed decision-making without disrupting existing processes. Currently available with four operational optimisation advisors, AVA is data-source agnostic and works with existing automation infrastructure. Emerson offers AspenTech.ai, a web-based interactive experience where industry professionals can explore AVA's capabilities and relevant use cases for their operations.

Time International
Jul 23rd, 2025
ZEGNA Launches "Oasi Zegna Global Initiatives" in Aspen

Aspen, July 21st 2025 - Rooted in a legacy of environmental stewardship dating back to 1910, ZEGNA announces the launch of the "Oasi Zegna Global Initiatives" in Aspen, Colorado.

PR Newswire
Mar 12th, 2025
Emerson Acquires AspenTech for $265/Share

Emerson has completed its acquisition of all outstanding shares of Aspen Technology, making AspenTech a wholly owned subsidiary. The acquisition followed a tender offer for $265 per share, with 72% of shares tendered. AspenTech's shares have ceased trading on NASDAQ. Antonio Pietri will retire as CEO, with Vincent M. Servello appointed as President. The transaction was advised by Goldman Sachs, Centerview Partners, and Davis Polk & Wardwell.

BNN Bloomberg
Jan 27th, 2025
Emerson Buys Rest of AspenTech at $17 Billion Valuation

Emerson Electric Co. agreed to buy the rest of Aspen Technology that it doesn’t already own in a deal that values the industrial-software company at a fully diluted market value of $17 billion.