AI Operations Resident
Rokt
AI Operations Resident
Rokt
Checkout monetization platform delivering relevant offers
Rokt · New York, United States · Contract · Posted 2026-11-06
Salary: USD 85,000–125,000
Workplace: on_site
Department: Operations
We are Rokt. We are the global leader in ecommerce, on a mission to make every transaction more relevant. We’ve built our business around the Transaction Moment™, the span from cart to confirmation where customer attention and intent peak, and where more than 90% of a business's ancillary revenue potential sits untapped.
The Rokt Brain leverages advanced machine learning to determine the next best action for every customer in real time across the Rokt Network, powering 13 billion transactions a year for brands like: Live Nation, Fanatics, Macy's, AMC Theatres, PayPal, Uber, Hulu, Albertsons and more. Since 2012 we've grown from a Sydney startup, to a $3.5B company with 700+ Rokt'stars across eight offices and 15 markets, sustaining a Compound Annual Growth Rate of 40%+ for over a decade.
At Rokt, we practice transparency in career paths and compensation, which is why we have a well-defined career ladder with clear compensation and career paths based on competency and ability.
Compensation for this role is $40/hour. In addition, you will receive a generous technology allowance to spend on a Macbook Pro M5 + accessories: yours to keep.
If you secure a full-time offer post-residency, total target compensation ranges will be $90,000 - $136,000, including a fixed annual salary of $85,000 - $125,000, employee equity plan grant (RSUs), and world-class benefits.
This is the expected range for the role. Final compensation is determined by the level assessed through the interview and residency process and based on how your experience and skills map to our career ladder.
The Rokt Residency is a 18 week, full-time, paid early-career program for AI Operations Associates working out of our office in New York City.
This cohort of residencies will run from January 12, 2027 through to May 14, 2027.
Residents will have the opportunity to receive full-time offers to join Rokt on or before the completion of their residency.
We are an AI-first company. We’re a team of builders. That means the person who spots the problem is usually the person who fixes it, and “someone should build a tool for that” is treated as a volunteer sign-up sheet. We use AI and automation tools to move faster, and expect you to figure things out when the path isn’t obvious. If you prefer established processes and clearly defined lanes, you probably won’t like it here.
How your future team uses AI
Rokt Operations teams use AI to streamline repetitive tasks, analyze data, identify process gaps, draft and improve documentation, QA workflows, surface insights, and automate manual handoffs. We expect team members to be curious, resourceful, and comfortable experimenting with AI tools from day one so we can build processes that scale without adding unnecessary complexity.
We move fast and decide with incomplete information, because a good decision this week can lead to a perfect one next quarter. We work as one team, which means the best idea wins regardless of who raised it or what level they are. We hire people who are brilliant and humble and who are obsessed with making the customer successful.
At Rokt, we choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing and keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We build with AI every day, and our hiring process is no exception. We use AI tools to help review applications and assess qualifications throughout the recruiting process. AI helps our Talent team move faster and focus on what matters most: getting to know you. Hiring decisions at Rokt are made by people.
Rokt only contacts candidates from @rokt.com addresses. We never request payment, bank details, or identity documents before a written offer, and we never interview solely over chat apps. Verify any role at rokt.com/careers if you're unsure.
If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.
Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted to discuss next steps.
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Rokt helps ecommerce brands make more money from each shopper by optimizing the checkout experience. It runs a closed marketplace that serves relevant offers and payment options at the final stage of online shopping, so customers see premium deals while they confirm their purchase. This approach increases average order value and creates new revenue streams for merchants. The platform is used by thousands of big ecommerce brands and advertisers, distinguishing itself by focusing on monetization at checkout rather than broad mid-funnel advertising. The goal is to grow merchant revenue and improve customer lifetime value by delivering tailored offers that delight shoppers and keep them coming back.
Explore more opportunities at Rokt