Inactive
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JP Morgan Chase

Runs a consumer bank and an investment bank

Vice President Asset Management - Account Management Services Product Owner

Technical Product ManagementPosted on Oct 28
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Demonstrate a proven track record as a Product Owner, Product Manager, or Delivery Lead for data products, platforms, or critical enterprise services, ideally in a major financial institution.
  • Bring a minimum of 10 years of Financial Services experience blending data, technology, and operations with Asset & Wealth Management data concepts.
  • Deliver effectively in agile environments with backlog discipline, pragmatic scope control, and outcome-based execution.
  • Work hands-on with SQL and Python to navigate large datasets, validate hypotheses, investigate issues, and partner credibly with engineering and analytics.
  • Apply practical fluency with AI and Agentic AI for data products, including reconciliations, anomaly detection, triage, metadata enrichment, exception handling, and workflow orchestration, while evaluating value, risk, scalability, and controls.
  • Influence stakeholders at every level with sharp written and verbal communication suitable for governance forums and senior leadership.
  • Hold a minimum of a Bachelor's degree in Computer Science, Math, Statistics, or a related field.

Responsibilities

  • Lead the Operate function for Account Management Services by owning day-to-day product stability, service delivery, and BAU point-of-contact coverage.
  • Partner with stakeholders across Operations, Technology, and Service Management to triage, prioritize, and resolve tickets, incidents, defects, and urgent ad-hoc requests with clear SLAs and communications.
  • Translate recurring BAU issues and user feedback into product enhancements by defining requirements, acceptance criteria, and release plans to improve user/client experience.
  • Establish operating rhythms and performance metrics, including ticket trends, root-cause themes, and time-to-resolution, to drive continuous improvement and proactive risk and controls management.
  • Define problem statements, use cases, user journeys, success metrics, and acceptance criteria from complex requirements to enable rigorous delivery.
  • Drive the modernization roadmap across platform evolution, user experience improvements, and scalable operational processes.
  • Identify AI and Agentic AI opportunities that increase straight-through processing and data quality with safe, explainable, and governable designs.
  • Partner across Business, Operations, Technology, and Controls to remove blockers, force decisions, and accelerate delivery outcomes.
  • Sequence work across teams, platforms, and release trains to manage dependencies and deliver predictable, high-quality releases.
  • Stand up delivery and outcome metrics for quality, timeliness, adoption, straight-through processing lift, defect reduction, and cycle time to continuously reshape priorities and the roadmap.
  • Own the product vision, roadmap, and execution for mission-critical data services powering onboarding, reporting, operational workflows, and investment processes.

Desired Qualifications

  • Bring Asset Management experience with onboarding and servicing.
  • Use foundational AI and developer tooling such as Visual Studio Code and GitHub Copilot within a modern engineering environment.
  • Show familiarity with data-quality tooling, metadata platforms, lineage frameworks, and modern data platforms, including lakehouse and warehouse patterns, distributed processing, APIs, and data services.
  • Earn product management certifications such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO).
  • Hold a Master's degree in engineering or computer science and demonstrate a creative mindset for innovative data-solution design.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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