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Indigo

Book and lifestyle retailer

Software Engineer - Applied AI/Product

AI Application Engineering +1Confirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Engineer for correctness and reliability, not just functionality.
  • Be excited to work with frontier models and care about the evaluations and guardrails around them.
  • Ship high-quality code quickly and take a vague problem to a shipped solution without a specification.
  • Own problems end-to-end, from agent logic to the user-facing interface.
  • Care about craftsmanship and the gap between functional software and a genuinely good user experience.

Responsibilities

  • Build and ship workflows that take over steps of the case process based on input from physicians or the operations team.
  • Design evaluation frameworks to determine whether an agent's output is reliable enough to ship, and pipe feedback into the synthesized knowledge base.
  • Improve how the platform ingests, indexes, and assembles case context for agents.
  • Add tooling to user-facing interfaces, bringing platform context and agent capabilities into users' workflows.
  • Iterate on features with direct user input, refining agents based on real-world usage and feedback.
  • Set patterns and tooling for AI-native development used by the rest of the team.

About the Company

Indigo

Book and lifestyle retailer

Indigo is a Canadian retailer that sells books, home goods, and lifestyle products through online channels and physical stores across Canada. Its product range includes fiction and non-fiction books, children’s books, home decor, beauty and wellness items, clothing, games, and stationery, and it uses seasonal promotions and exclusive brands to attract customers. The shopping experience combines a strong online presence with a wide in-store selection and 24/7 customer support, allowing customers to shop easily whether they are online or in person. Indigo differentiates itself by offering exclusive brands and collaborations with well-known partners, a broad product mix, and integrated omnichannel service. Its goal is to be a leading Canadian retail destination that provides convenient access to a diverse range of books and lifestyle products while staying responsive to market trends and customer needs.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1940

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