Full-Time
Confirmed live in the last 24 hours
Telephony software services for customer care
$108.8k - $147.6kAnnually
Mid, Senior
Chicago, IL, USA
Hybrid work format; requires some in-office days.
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Vail Systems provides telephony software services designed to enhance customer care for large companies in various industries, including financial services, retail, hospitality, software, and wireless communications. Their services encompass advanced features such as network routing, call control, caller authentication, risk scoring, conversational interactive voice response (IVR), and customer experience analytics. Customers can utilize these services through Vail's professional support or by integrating with their voice and messaging API, FreeClimb. Vail Systems stands out from competitors due to its combination of enterprise-grade security, reliable platform performance, and a comprehensive range of services tailored for large-scale operations. The company's goal is to empower businesses to deliver exceptional customer experiences through effective communication solutions.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Deerfield, Illinois
Founded
1991
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Health - When you work hard, it’s important to stay healthy. Our competitive benefits package includes medical, dental, and vision insurance options to keep you healthy and happy.
Financial/Savings - We pride ourselves with rewarding great work with great compensation. Plan ahead with our 401(k) Retirement Plan with company match. Take advantage of our pre-tax transit program to save money from parking to train tickets.
Work/Life Balance - With flexible work hours, open workspaces, casual office attire, and employee outings, it’s easy to work hard, play hard, and enjoy a balanced lifestyle.
Vacation - We believe that time away from the office is important, and key to employees’ satisfaction and productivity at work. With a generous accrual of vacation in addition to holidays, our team members can take off the time they need to come back revitalized.
Wellness - We encourage an active lifestyle by providing memberships to gyms near each of our office locations. We also host periodic wellness events and keep our office kitchens stocked with yummy, healthy snacks!
Have Some Fun! - We encourage employees to engage with each other outside of their teams. We sponsor runners in the JP Morgan Chase Corporate Challenge, the annual Vail Ringers softball team, and have a group training for the Chicago Triathalon, as well as host book clubs, hackathons and game nights.
Vails was named Rookie of the Year.
Credit Suisse has partnered with UnitedLe CHICAGO--(BUSINESS WIRE)-- #HIPAA--Vail Systems announced today that FreeClimb is certified as a Level 1 Service Provider under the Payment Card Industry Data Security Standard (PCI DSS), and is compliant with the Health Insurance Portability and Accountability Act (HIPAA).