Full-Time

Windows Systems Administrator III

Confirmed live in the last 24 hours

Vail Systems

Vail Systems

51-200 employees

Telephony software services for customer care

Enterprise Software
Cybersecurity

Compensation Overview

$108.8k - $147.6kAnnually

+ Bonus

Mid, Senior

Chicago, IL, USA

Hybrid work format; requires some in-office days.

Category
System Administration
IT & Security
Required Skills
TCP/IP
PowerShell

You match the following Vail Systems's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • A Bachelor’s degree in Computer Science, IT, Information Systems, or related field
  • 5-7 years of experience in a systems administration role
  • Extensive knowledge and expertise in Microsoft Active Directory and Group Policy
  • Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, Microsoft Entra ID, and virtualization platforms such as Hyper-V
  • Extensive knowledge of patching and compliance standards
  • Excellent verbal and written communication skills
  • Proficiency with Windows server setup, maintenance, and deployment
  • Familiarity with patch management and security tools
  • Familiarity with standard networking concepts (TCP/IP, Windows Networking, VPN, Firewalls)
  • Experience with scripting tools (e.g., Powershell, etc.)
Responsibilities
  • Install, configure, and maintain Windows Server operating systems and related software
  • Troubleshoot and resolve system issues, including performance bottlenecks, system failures, and security vulnerabilities
  • Administer Active Directory, Group Policy, and other critical server roles and services
  • Troubleshoot and resolve issues submitted through Jira ticketing system
  • Attend and provide status updates in weekly meetings
  • Respond to all incoming emails and Jira submissions
  • Administer third-party software, such as O365, Sophos, Mimecast, and Veeam
  • Ensure timely installation of patches and updates to maintain system security and compliance, utilizing tools such as BigFix and WSUS
  • Administer Microsoft Entra ID (formerly Azure Active Directory)
  • Document and update wiki pages with solutions identified from ticket requests
  • After-hours deployments and maintenance as required

Vail Systems provides telephony software services designed to enhance customer care for large companies in various industries, including financial services, retail, hospitality, software, and wireless communications. Their services encompass advanced features such as network routing, call control, caller authentication, risk scoring, conversational interactive voice response (IVR), and customer experience analytics. Customers can utilize these services through Vail's professional support or by integrating with their voice and messaging API, FreeClimb. Vail Systems stands out from competitors due to its combination of enterprise-grade security, reliable platform performance, and a comprehensive range of services tailored for large-scale operations. The company's goal is to empower businesses to deliver exceptional customer experiences through effective communication solutions.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Deerfield, Illinois

Founded

1991

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for cloud-based communication solutions aligns with Vail Systems' offerings.
  • Conversational AI and NLP technologies enhance Vail's IVR/IVA solutions.
  • Remote work trends boost demand for Vail's audio conferencing services.

What critics are saying

  • Increased competition from tech giants like Amazon and Google in voice services.
  • Rapid AI advancements may outpace Vail Systems' current offerings.
  • Video conferencing demand may overshadow Vail's audio conferencing services.

What makes Vail Systems unique

  • Vail Systems offers a unique combination of enterprise-grade security and platform reliability.
  • The company provides a wide range of services, including advanced network routing and call control.
  • Vail Systems' FreeClimb API allows customers to build on voice and messaging solutions.

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Benefits

Health - When you work hard, it’s important to stay healthy. Our competitive benefits package includes medical, dental, and vision insurance options to keep you healthy and happy.

Financial/Savings - We pride ourselves with rewarding great work with great compensation. Plan ahead with our 401(k) Retirement Plan with company match. Take advantage of our pre-tax transit program to save money from parking to train tickets.

Work/Life Balance - With flexible work hours, open workspaces, casual office attire, and employee outings, it’s easy to work hard, play hard, and enjoy a balanced lifestyle.

Vacation - We believe that time away from the office is important, and key to employees’ satisfaction and productivity at work. With a generous accrual of vacation in addition to holidays, our team members can take off the time they need to come back revitalized.

Wellness - We encourage an active lifestyle by providing memberships to gyms near each of our office locations. We also host periodic wellness events and keep our office kitchens stocked with yummy, healthy snacks!

Have Some Fun! - We encourage employees to engage with each other outside of their teams. We sponsor runners in the JP Morgan Chase Corporate Challenge, the annual Vail Ringers softball team, and have a group training for the Chicago Triathalon, as well as host book clubs, hackathons and game nights.

Company News

The Tribune
Oct 20th, 2023
Columbus Speedway Go-Karts to host final points race

Vails was named Rookie of the Year.

SV Daily
Feb 22nd, 2021
Vail Systems, Inc. recognized as Level 1 Service Provider on Feb 22nd 21'.

Credit Suisse has partnered with UnitedLe CHICAGO--(BUSINESS WIRE)-- #HIPAA--Vail Systems announced today that FreeClimb is certified as a Level 1 Service Provider under the Payment Card Industry Data Security Standard (PCI DSS), and is compliant with the Health Insurance Portability and Accountability Act (HIPAA).