Kaizen Asset Management Services

Dubai-based asset and property management services

Director of Unit Management

Real Estate SalesConfirmed live in the last 24 hours

Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Business, Finance, Real Estate, or a related field is required; an MBA or advanced degree is preferred.
Significant leadership experience in secondary market sales, property transactions, portfolio management, B2C growth, or marketplace/platform businesses.
Deep proven knowledge of the UAE/GCC real estate market, regulations, valuation practices, and transaction workflows.
A strong B2C track record advising individual owners, buyers, and tenants, building trust, explaining complex processes clearly, and delivering high satisfaction.
Proven ability to grow revenue, optimize portfolios, and scale service lines with measurable results.
Experience building partner ecosystems, marketplace models, or platform-led services.
An established network across developers, investors, property owners, brokers, and key stakeholders in the UAE/GCC.
Strong commercial acumen, including P&L ownership, pricing strategy, forecasting, negotiation, and stakeholder management.
Fluency in English is required.

Responsibilities

Develop and execute secondary market strategies for resales, off-plan resales, leasing, and unit disposition to drive transaction volume, market share, and revenue.
Own end-to-end unit portfolio management, including inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close.
Maximize asset value, minimize holding periods, and optimize yield through data-driven pricing, targeted promotion, and timely disposition.
Monitor UAE/GCC market trends, supply-demand dynamics, regulatory updates, and competitor activity to inform pricing and positioning.
Track portfolio key performance indicators, including sales velocity, days on market, price realization, lease renewal rates, vacancy, and revenue per unit.
Own full P&L, revenue targets, client satisfaction, and profitability for the B2C homeowner division.
Design and execute acquisition, engagement, and monetization strategies anticipating key lifecycle moments, including readiness to sell, revalue, lease, or renovate, to deliver timely, trusted solutions.
Build, scale, and optimize a partner-led service marketplace; onboard, manage, and assure quality across provider networks.
Leverage existing developer, property manager, and owner relationships to accelerate growth ahead of competitors.
Define commercial models, pricing, and service standards; oversee the end-to-end client experience and recommend strategic adjustments based on performance.
Build and maintain trusted relationships with individual homeowners, buyers, tenants, investors, developers, brokers, and institutional partners.
Drive client retention, repeat business, and referrals through proactive engagement, transparent communication, and personalized guidance.
Lead commercial negotiations, valuations, listing agreements, tenders, and complex transactions, tailoring solutions to individual client needs.
Represent Kaizen as a market expert and uphold service excellence and trust across client interactions.
Establish clear key performance indicators, accountability frameworks, and reporting standards across transactions, listings, portfolio performance, and client satisfaction.
Continuously refine end-to-end client journeys from inquiry through consultation, valuation, transaction, and post-closing support and services.
Leverage customer relationship management systems, analytics, valuation tools, and digital solutions to improve productivity, market intelligence, and client engagement.
Lead, mentor, and develop a high-performing team across secondary market sales, unit management, and B2C services.
Set clear objectives, coach for results, and develop expertise in transaction excellence, B2C relationship-building, and service delivery.
Foster a collaborative, client-first, high-performance culture and model Kaizen's values and leadership standards.

Desired Qualifications

Arabic language ability is a strong advantage.

Director of Unit Management

Kaizen Asset Management Services · Dubai, United Arab Emirates · Full-time · Posted 2026-08-31

Workplace: on_site

Department: Property Sales

Description

Kaizen is looking for an experienced Director of Unit Management to lead our secondary market strategy, drive property transaction volume, optimize unit portfolio performance, and deliver sustainable revenue and asset value growth. This role goes beyond traditional sales management the Director will shape and execute the secondary market commercial strategy, end-to-end unit lifecycle management, strengthen stakeholder relationships, and align operations with Kaizen’s long-term business objectives. You will lead a high-performing team, nurture B2C client relationships, and collaborate cross-functionally to deliver seamless property transactions, superior unit performance, and exceptional client experiences.

Key Responsibilities

Unit Portfolio Performance

Develop and execute secondary market strategies for resales, off-plan resales, leasing, and unit disposition — driving transaction volume, market share, and revenue
Own end-to-end unit portfolio management: inventory oversight, valuation, pricing, marketing readiness, and lifecycle optimization from listing to close
Maximize asset value, minimize holding periods, and optimize yield through data-driven pricing, targeted promotion, and timely disposition
Monitor UAE/GCC market trends, supply-demand dynamics, regulatory updates, and competitor activity to inform pricing and positioning
Track portfolio KPIs: sales velocity, days on market, price realization, lease renewal rates, vacancy, and revenue per unit

B2C Growth & Platform Services

Own full P&L, revenue targets, client satisfaction, and profitability for the B2C homeowner division
Design and execute acquisition, engagement, and monetization strategies anticipating key lifecycle moments (ready to sell, revalue, lease, renovate) to deliver timely, trusted solutions
Build, scale, and optimize a partner-led service marketplace; onboard, manage, and assure quality across provider networks
Leverage existing developer, property manager, and owner relationships to accelerate growth ahead of competitors
Define commercial models, pricing, and service standards; oversee end-to-end client experience and recommend strategic adjustments (expand, refine, or pivot) based on performance

Client, Stakeholder & Relationship Management

Build and maintain trusted relationships with individual homeowners, buyers, tenants, investors, developers, brokers, and institutional partners
Drive client retention, repeat business, and referrals through proactive engagement, transparent communication, and personalized guidance
Lead commercial negotiations, valuations, listing agreements, tenders, and complex transactions — tailoring solutions to individual client needs
Represent Kaizen as a market expert; uphold service excellence and trust across all client interactions

Operational Excellence & Process Leadership

Establish clear KPIs, accountability frameworks, and reporting standards across transactions, listings, portfolio performance, and client satisfaction
Continuously refine end-to-end journeys — from inquiry → consultation → valuation → transaction → post-closing support & services
Leverage CRM, analytics, valuation tools, and digital solutions to boost productivity, market intelligence, and client engagement

People Leadership & Culture

Lead, mentor, and develop a high-performing team across secondary market sales, unit management, and B2C services
Set clear objectives, coach for results, and nurture expertise in transaction excellence, B2C relationship-building, and service delivery
Foster a collaborative, client-first, high-performance culture; role-model Kaizen’s values and leadership standards

Requirements

Bachelor’s degree in Business, Finance, Real Estate, or related field; MBA or advanced degree preferred
Significant leadership experience in secondary market sales, property transactions, portfolio management, B2C growth, or marketplace/platform businesses
Deep proven knowledge of the UAE/GCC real estate market, regulations, valuation practices, and transaction workflows
Strong B2C track record: successfully advising individual owners, buyers, and tenants; building trust, explaining complex processes clearly, and delivering high satisfaction
Proven ability to grow revenue, optimize portfolios, and scale service lines with measurable results
Experience building partner ecosystems, marketplace models, or platform-led services
Established network across developers, investors, property owners, brokers, and key stakeholders in the UAE/GCC
Strong commercial acumen: P&L ownership, pricing strategy, forecasting, negotiation, and stakeholder management
Fluent English; Arabic is a strong advantage
Strategic thinker who translates vision into actionable plans and measurable results

Apply

Apply at Kaizen Asset Management Services

About the Company

Kaizen Asset Management Services

Dubai-based asset and property management services

Kaizen Asset Management Services provides comprehensive asset and property management in Dubai, offering leasing, tenant management, building management, and community management for freehold and leasehold assets. It uses technology and digital innovation to deliver value-added services that protect and grow property values across a portfolio of 165 projects worth over AED 18 billion, serving major clients such as Emirates REIT, Dubai South, Al Futtaim, and Select Group. The company differentiates itself through its scale, sustainability focus, and integrated service model designed for luxury properties, backed by a 178-person team that has served 55,000 customers. Its goal is to transform property management practices in Dubai and drive demand for premium real estate by improving efficiency, sustainability, and owner outcomes.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Dubai, United Arab Emirates
Founded: 2006

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