Full-Time

Area Training Partner

Confirmed live in the last 24 hours

Wonder

Wonder

501-1,000 employees

Curated multi-restaurant meal delivery service

Consumer Software
Education
Entertainment

Compensation Overview

$88k - $92.8kAnnually

Mid

Philadelphia, PA, USA

Located in the Greater Philadelphia Area.

Category
Quality Control & Compliance
Operations & Logistics
Requirements
  • Minimum of 3 to 5 years of experience in training, operations, or a related field within the QSR or fast-casual restaurant industry.
  • Proven experience in implementing and scaling training programs across multiple locations.
  • Strong organizational skills with the ability to manage multiple programs and track progress effectively.
  • Excellent communication and interpersonal skills, with the ability to influence and build strong partnerships with leadership.
  • Ability to use Excel and other systems and tools.
Responsibilities
  • Maintain and update the MIT roster & training schedule templates, including location planning and progress tracking, to manage the balanced deployment of MITs throughout their training.
  • Own the Training Restaurant program and certifications, working with Regional Leadership to implement, execute, and drive program adoption.
  • Lead orientations, training workshops, new manager training, ongoing manager development, train-the-trainer, and other learning initiatives.
  • Spend 60-70% of the time in the field, supporting Wonder training programs, including MIT execution, training and cross-training, and validation progress.
  • Partner with the Market Director and Regional Managers to review weekly MIT Status Trackers, tracking progress, validations, and host-GM program execution.
  • Collaborate with the Market Director to create development plans aligned to market needs and to manage weekly check-in cadence to ensure program consistency and alignment.
  • Manage training validations reporting across all roles, partnering with Operations Leadership to drive cross-training and developmental outcomes.
  • Partner with the Market Director and Regional Managers to develop strategic training plans that drive results on specific operational and training needs in the region.
  • Conduct and document restaurant visits with Area Leaders of Training to assess training effectiveness and identify skills and talent development opportunities.
  • Manage feedback for all training programs through post-training surveys, onsite visits, and other methods.
  • Partner with the Market Director, Regional Manager, and NSO team to ensure a strong bench of trainers and consistent execution of training standards for New Store Openings.

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

Company Stage

N/A

Total Funding

$1.5B

Headquarters

New York City, New York

Founded

2018

Growth & Insights
Headcount

6 month growth

8%

1 year growth

18%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • The $700 million funding round and Nestlé's $100 million investment provide significant financial backing for rapid expansion and innovation.
  • Wonder's plan to reach 90 units by 2025 demonstrates strong growth potential and market penetration.
  • The creation of a 'mealtime super app' could revolutionize the food delivery industry by offering a wide range of cuisines and services in one platform.

What critics are saying

  • The highly competitive food delivery market poses challenges from established players like Uber and DoorDash.
  • Integrating acquisitions like Blue Apron and Relay could present operational and cultural challenges.

What makes Wonder unique

  • Wonder's vertically-integrated model, controlling every aspect from sourcing to delivery, sets it apart from traditional food delivery services like Uber and DoorDash.
  • The strategic partnership with Nestlé enhances Wonder's capabilities in food production and kitchen equipment, providing a unique value proposition.
  • Wonder's acquisition of Blue Apron and Relay indicates a focus on expanding beyond traditional delivery into meal kits and self-delivery services.

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Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan