Senior Capacity Delivery Reliability Planner - AWS Infra Supply Chain

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you ready to architect the digital backbone of tomorrow? We're seeking a Senior Supply Capacity Delivery Reliability Planner to lead end-to-end capacity and planning orchestration across strategic, enterprise, operational, and tactical levels in our global cloud infrastructure organization. This isn't just a job – it's your chance to directly influence how we scale and deliver the infrastructure powering the digital world.

The ideal candidate brings a proven track record of driving step-change capabilities and business process transformations in SIOP environments. They should have experience delivering tangible improvements in speed, accuracy, visibility, and cross-functional alignment. In this role, you will be a key architect in transforming critical aspects of our operations. Specifically, you will lead efforts to revolutionize how demand is captured, capacity is allocated, and infrastructure is built at a hyperscale level.


Key job responsibilities
Strategic Level: You will define and evolve multi-year cloud infrastructure strategies aligned with business growth, sustainability, and global risk trends. Leading cross-functional strategic capacity modeling to support emerging workloads (such as AI/ML and HPC) and future region expansions will be a crucial part of your role. Additionally, you'll drive long-term innovation in planning frameworks and digital planning tools to support dynamic business shifts.

Enterprise Level: Your responsibilities include delivering enterprise-wide SIOP transformations that break down silos between engineering, supply chain, finance, manufacturing, and infrastructure delivery. You'll design and implement scenario-based capacity planning, integrating hardware, power, land, and construction considerations. Establishing a resilient planning governance model with visibility from executive reviews to regional deployment readiness will also fall under your purview.

Operational Level: You'll be tasked with translating strategic demand into executable regional build and fulfillment plans, managing infrastructure readiness across supply constraints. Leading cross-regional planning standardization and continuous improvement efforts to reduce cycle time and increase delivery velocity will be essential. You'll also drive alignment between planning, sourcing, and manufacturing teams to ensure predictable outcomes.

Tactical Level: Your day-to-day responsibilities will include orchestrating the execution of plans and handling exceptions across global regions. You'll monitor fulfillment signals, adjust plans in real-time, and escalate barriers to delivery to ensure near-zero disruption. Deploying automation and advanced analytics to proactively identify and solve risks and bottlenecks will be a key aspect of your tactical duties.


About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree or equivalent in a related technical field
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 7+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to integrated planning, SIOP/IBP, or operations roles with global scope

Preferred Qualifications

- Proven experience designing and executing SIOP transformations that resulted in measurable improvements in forecast accuracy, service levels, and delivery velocity.
- Background in demand planning, capacity planning, material planning, production planning etc. across multiple industries.
- Experience in cloud, hyperscale technology, or complex infrastructure supply chains.
- Proven success in leading business process transformation and implementing step-change planning capabilities across organizations.
- Advanced fluency in planning platforms and scenario modeling techniques.
- Strong business acumen and stakeholder influence — able to operate effectively from boardroom to build floor.
- MBA, or advanced degree in Supply Chain, Operations, or related fields.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.