Quality Technician

Proven Leadership, Hard Work, and Innovation Alive and Well in North America
About Rittal LLC
Rittal LLC is a global manufacturer of industrial and IT enclosures, racks, and accessories, including cooling solutions and power management systems for industrial, data center, outdoor, and hybrid applications. As the largest manufacturer of enclosures in the world, Rittal provides innovative, high-quality solutions for practically any industrial or IT infrastructure application, from single enclosures to comprehensive, mission‑critical systems. Products are tested and certified to the appropriate standards that apply, including UL, CSA, ATEX, NEMA, and more. Learn more at https://www.rittal.com/us-en_US/.

As the Quality Technician, you will…
Support quality assurance activities to ensure products and processes meet internal specifications, customer requirements, and applicable standards. This role works closely with Manufacturing, Engineering, and Quality teams to maintain compliance and promote continuous improvement across the organization.

Why Work at Rittal & Eplan LLC
Great Place To Work® Certified, Rittal & Eplan LLC offers a workplace culture focused on employee experience, teamwork, and collaborative innovation in a thriving environment.

• Competitive compensation + bonus
• Above‑average benefits available on the 1st of the month after you start
• 401(k) with company match
• Health & Wellness Benefits, including:
  • Paid Volunteer Time
  • Fitness Reimbursement
  • Pet Insurance
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
• Additional benefits may apply based on role and location

Key Responsibilities
First Article Inspections (FAI)

• Perform First Article Inspections in accordance with internal procedures, customer requirements, and industry standards.
• Review engineering drawings, specifications, and BOMs to ensure complete inspection coverage.
• Measure and verify critical dimensions and characteristics using appropriate inspection tools and equipment.
• Document FAI results accurately and identify nonconformances or deviations.
• Communicate inspection results to Engineering and Manufacturing and support corrective actions as required.

Create / Revise Quality Inspection Documentation

• Develop, maintain, and revise inspection plans, control plans, and quality inspection instructions.
• Ensure inspection documents reflect current engineering revisions, process changes, and customer requirements.
• Collaborate with Engineering and Manufacturing to define inspection methods, frequencies, and acceptance criteria.
• Maintain document control in accordance with the Quality Management System (QMS).
• Train operators and inspectors on new or revised inspection requirements as needed.

Measurement System Analysis (MSA)

• Conduct Measurement System Analysis studies, including Gage R&R, bias, linearity, and stability studies.
• Evaluate measurement systems for adequacy and compliance with quality requirements.
• Analyze MSA results and recommend improvements to measurement methods or equipment.
• Maintain records of MSA studies and support audits or customer reviews.
• Work with cross‑functional teams to implement corrective actions for inadequate measurement systems.

Machine / Process Capability Studies

• Perform process capability and machine capability studies.
• Collect and analyze production data to assess process performance and stability.
• Identify trends, potential issues, and opportunities for process improvement.
• Communicate capability results to Engineering, Manufacturing, and Quality leadership.
• Support process improvement initiatives and validation of new or modified processes.

Additional Responsibilities

• Support internal and external audits as required.
• Assist with investigation and resolution of quality issues and nonconformances.
• Promote a culture of quality, safety, and continuous improvement.
• Perform other quality‑related duties as assigned.

Qualifications
Education & Experience

• High school diploma or GED required.
• 0–2 years of experience in a manufacturing, inspection, or quality‑related role.

Technical Skills

• Basic understanding of quality concepts and inspection principles.
• Ability to read and interpret engineering drawings, blueprints, and specifications.
• Familiarity with common inspection and measurement tools, including calipers, micrometers, height gages, and gauges.
• Introductory knowledge of:
  • First Article Inspections (FAI)
  • Inspection plans and quality documentation
  • Measurement System Analysis (MSA)
  • Process or machine capability concepts (Cp, Cpk)
    (Formal training may be provided)
• Basic computer skills, including Microsoft Excel, Word, and data entry systems.
• Willingness to learn quality software or ERP systems (SAP).
• CMM Programming experience is highly desired. 

Analytical & Problem‑Solving Skills

• Strong attention to detail and accuracy.
• Basic data collection and documentation skills.
• Ability to follow procedures and identify discrepancies or nonconformances.
• Willingness to ask questions and escalate quality concerns appropriately.

Communication & Teamwork

• Ability to communicate inspection results clearly in both written and verbal form.
• Comfortable working with cross‑functional teams, including Manufacturing and Engineering.
• Good organizational skills with the ability to manage multiple tasks.
• Positive attitude and openness to feedback and training.

Personal Attributes

• Strong work ethic and reliability.
• Commitment to quality, safety, and continuous improvement.
• Ability to work independently with appropriate supervision.
• Willingness to learn new tools, methods, and quality standards.

#MFG

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.