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Practice Better

All-in-one practice management for wellness

Intermediate Development Operations Engineer

Site Reliability Engineering +1Confirmed live in the last 24 hours
Full-timeRemote in CanadaCA$110k - CA$135k

About the Job

Requirements

  • A bachelor's degree in Computer Science or a related technical field is required.
  • Have 4–6+ years of experience in DevOps engineering or a similar role, focused on building and maintaining highly available, scalable, and secure systems.
  • Have hands-on DevOps or infrastructure experience at a SaaS company with a multi-tenant, subscription-based product.
  • Have strong scripting and programming skills.
  • Have proficiency with cloud platforms, particularly AWS, and hands-on experience with infrastructure provisioning and management tools such as Terraform or OpenTofu.
  • Have experience working in Windows and Linux environments.
  • Have expertise in containerization and orchestration technologies such as Docker, Kubernetes, or similar tools.
  • Have experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or the ELK stack, or similar tools.

Responsibilities

  • Design, build, and maintain scalable and reliable infrastructure using automation tools and best practices, with a focus on infrastructure as code principles.
  • Build and improve robust continuous integration and continuous delivery pipelines so engineers can release with minimal friction and high confidence.
  • Monitor, analyze, and optimize system performance, availability, reliability, and security, proactively identifying and mitigating potential issues before they affect users.
  • Participate in incident response efforts and training, resolve incidents promptly, and conduct post-mortem analysis to identify root causes and prevent recurrence.
  • Implement operational best practices and patterns, including defining and enforcing rigorous service-level agreements for availability, performance, and security.
  • Collaborate with cross-functional teams to forecast capacity requirements and scale infrastructure to meet growing demand while optimizing resource utilization and cost efficiency.
  • Implement security best practices and compliance standards to ensure the integrity and confidentiality of data and systems.
  • Drive continuous improvement by implementing technologies and processes that enhance system reliability, scalability, and efficiency.
  • Collaborate with Engineering, Product, and Design teams to understand scalability challenges, development lifecycle bottlenecks, and pain points, make informed technology decisions, and deliver frictionless solutions for continuous development and release.

About the Company

Practice Better

All-in-one practice management for wellness

Practice Better provides an all-in-one practice management platform for health and wellness professionals, including nutritionists and health coaches. The platform is cloud-based and subscription-driven, offering modules like appointment scheduling, client management, billing, telehealth, document sharing, progress tracking, and online challenges to deliver services in person or online. It differentiates itself by targeting the health and wellness field with built-in client engagement features, rather than a generic CRM. Its goal is to help practitioners run their practices more efficiently, communicate with clients better, and grow their businesses by reducing administrative tasks and increasing client engagement.

Company size
51-200
Company stage
Late Stage VC
Total funding
$41.7M
Headquarters
Toronto, Canada
Founded
2014

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