Training Specialist
$62.5k - $62.5k/yr+ Annual bonus
Junior
Bachelor of Arts (BA), Bachelor of Science (BS)
Remote in USA
RemoteRemote work is available only in the listed U.S. states.
TrainingCorporate & Technical Training, Instructional Design & Curriculum Development
About the job
Requirements
- A BS or BA degree in Business Management, Human Resources, Engineering, Education and Learning, Applied Behavioral Science, Organizational Development, or a related field is required, or two years of experience in training and development in lieu of a degree.
- At least two years of experience in Training and Development; healthcare experience in a training environment is preferred.
- Knowledge and practical experience within the healthcare industry, including pre-authorization, utilization reviews, medical claims processing, healthcare operations workflows, and regulatory and compliance requirements.
- Proven experience designing multiple training events in a corporate setting.
- Extensive knowledge of instructional design theory and learning principles.
- Familiarity with traditional and modern training methods, tools, and techniques.
- Adequate knowledge of learning management software; experience using training tools such as Articulate or Captivate and learning management solutions is preferred.
- Understanding of career development and employee engagement practices, and experience measuring engagement and implementing practices to increase organizational performance.
- Ability to manage large-scale, complex projects for the company on time, within budget, and with agreed-upon deliverables.
- Strong facilitation, communication, presentation, and training skills.
- Ability to lead and motivate others and interact effectively across all organizational levels.
- Experience consulting on, developing, and implementing initiatives.
- Knowledge of learning management software such as Eloomi is preferred.
Responsibilities
- Develop an end-to-end training roadmap and calendar based on business needs, in association with department leaders, to deliver appropriate and effective training.
- Ensure execution of training policy across a diverse workforce, locations, and skill sets by coordinating and presenting training and development programs.
- Assess training needs, define training requirements, and develop training plans with success measures to support Operations.
- Design, develop, and implement training content using different learning modalities for internal employees and external customers in partnership with internal subject matter experts.
- Create learner journeys based on job roles, competency levels, and training needs.
- Create content that addresses skill and knowledge gaps, areas needing improvement, or process changes.
- Own, evaluate, and continuously improve New Hire Orientation; collaborate with operational areas to create department-specific orientation content.
- Work with business partners to identify individual and team weaknesses and collaborate with subject matter experts, Quality, and department leaders to create and deliver refresher training.
- Conduct new-hire and refresher training across all levels of Operations.
- Track training progress and access, and improve training effectiveness to ensure employees incorporate taught skills and techniques into their work behavior.
- Develop effective and engaging training methods, including workshops, training retreats, and gamification.
- Support development and implementation of change enablement strategies, processes, and methodologies, including change management and training; provide guidance and support for change initiatives and corporate projects that include change; and optimize business processes by providing product, technical, and compliance training.
- Oversee lesson plans for each application, ensuring quality assurance checks and coverage of both system and workflow processes.
- Partner with Application Team leads to ensure training needs are met and executed efficiently.
- Update management and stakeholders during regular meetings on training program status and updates.
- Stay current on trends and tools in employee learning and development.
- Develop and implement new-hire and refresher training programs for select operational areas.
- Implement and maintain Integra's learning management software.
- Develop learning content based on different learner personas.
- Implement and track learning metrics to measure training program effectiveness.
- Develop processes to use feedback from training assessments, the quality assurance team, and leaders to design individual training plans that improve employee performance.
Desired Qualifications
- Healthcare experience in a training environment.
- Experience training call center or Operations areas in the healthcare industry.
- Experience using training tools such as Articulate or Captivate and learning management solutions.
- Experience using learning management software such as Eloomi.
About the company
Integra Partners connects durable medical equipment, prosthetics, orthotics, and supplies providers with health plans to improve access to care. It acts as an intermediary using a network and platform that allows providers, insurers, and members to interact more efficiently, enabling smarter access to DMEPOS services. Revenue comes from service fees charged to providers and health plans for using Integra's network and platform. The company emphasizes compliance with healthcare privacy and security regulations to protect PHI. Unlike general healthcare intermediaries, Integra Partners focuses on the DMEPOS sector and on delivering local quality care through a compliant network, aiming to streamline interactions and improve care delivery.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
2005
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Simplify's Take
What believers are saying
- Healthfirst expanded Integra's prior-authorization role across all plans starting June 1, 2026.
- Independent Health hired Integra for DME network administration across Commercial, Medicare, State Programs.
- HelixVM partnership launched December 2025, creating faster documentation capture for DMEPOS providers.
What critics are saying
- Healthfirst shifted all DMEPOS prior authorizations to Integra on June 1, 2026, creating contract dependence.
- Independent Health noted some DMEPOS suppliers will not join Integra's network on April 1, 2026.
- Any payer insourcing or vendor switch in 2027 would erase Integra's utilization-management revenue.
What makes Integra Partners unique
- Integra Partners controls DMEPOS network management across 60 payer lines, per January 2026.
- Its portal turns prior authorizations into a centralized workflow for plans and suppliers.
- HelixVM integration links telehealth documentation directly to DMEPOS orders, accelerating reimbursement.
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Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Disability Insurance
- Remote Work Options
- Paid Time Off
- Paid Parental Leave
- Sick Time
- Paid Holidays
- 401(k) Retirement Plan
- 401(k) Company Match