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NCS

ICT consulting, digital transformation, cybersecurity services

Account Manager - Technology Consulting

Account ManagementConfirmed live in the last 24 hours
Full-timeBrisbane QLD, AustraliaNo salary listed

About the Job

Requirements

  • A university degree or equivalent experience is required.
  • Three to five years of experience in technology services sales, account management, recruitment, or a related client-facing role is required.
  • Strong relationship management and stakeholder engagement skills are required.
  • Ability to succeed in high-volume, fast-paced environments is required.
  • Understanding of talent supply, demand forecasting, and market rates is required.
  • Excellent communication, presentation, and influencing skills are required.
  • A proactive approach to client and internal engagement, with self-motivation, is required.
  • A focus on growth and commercial results is required.
  • Applicants must have valid Australian work rights.
  • Applicants may be required to undergo relevant background, probity, and police checks.

Responsibilities

  • Build and grow relationships across a portfolio of client accounts, identifying and qualifying new opportunities.
  • Drive account expansion through renewals, engagement extensions, and reactivation of dormant clients.
  • Act as the primary client contact, providing responsive support and maintaining client satisfaction.
  • Collaborate with talent, capability, product, and delivery teams to align client needs with suitable solutions and resources.
  • Generate and manage pipeline activity, maintaining accurate customer relationship management records, forecasts, and opportunity plans.
  • Support proposals, pricing, and commercial activities while protecting revenue and margin outcomes.
  • Identify risks, coordinate delivery outcomes, and achieve portfolio revenue, growth, and sold margin targets.

About the Company

NCS

ICT consulting, digital transformation, cybersecurity services

NCS delivers ICT services in the Asia Pacific region, including consulting, digital transformation, technology solutions, and cybersecurity for government and private sector clients. It offers advisory, implementation, and managed services, supported by three innovation centers in Singapore, Melbourne, and Shenzhen and a workforce of about 13,000 across 20 cities. The company emphasizes long-term client partnerships, regional scale, and practical solutions developed at its innovation centers. Its goal is to help clients navigate digital transformation and cybersecurity while maintaining ethical conduct and transparent governance.

Company size
10,001+
Company stage
Grant
Total funding
$780K
Headquarters
Singapore, Singapore
Founded
1981

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