Senior Analyst - Data Ops

Overview

About Company

Consilio, Inc. is a global leader in the eDiscovery, document review, risk management, legal consulting, and legal development service markets. We believe that our core values, ‘Our True North,’ provide for us a path to building and maintaining a diverse workforce that is inclusive, modern, and successful on an enterprise-wide scale.

It is who we are and what we care most about.

Responsibilities

1. Independently handle complex data processing and eDiscovery production tasks.

2. Develop expertise in multiple eDiscovery tools and platforms, becoming a go-to resource for the team.

3. Troubleshoot and resolve advanced data errors and tool-related anomalies, proposing solutions for recurring issues.

4. Mentor junior team members, guiding technical aspects and best practices.

5. Assist in developing and updating process documentation and training materials.

6. Interact with client managers to provide updates on project status and address queries.

7. Manage small to medium-sized projects, including task prioritization and resource allocation.

8. Prepare detailed status reports and contribute to high-impact incident reports.

9. Conduct in-depth quality assurance on complex productions and data sets.

10. Actively participate in performance improvement initiatives, suggesting and implementing process enhancements.

11. Collaborate with IT and Product Management teams to test and provide feedback on new tools and features.

12. Lead knowledge-sharing sessions within the team on specific eDiscovery topics.

13. Monitor and report on key performance metrics such as productivity and quality.

14. Assist in evaluating new technologies and methodologies for potential adoption.

15. Represent the team in cross-functional meetings and contribute to strategic discussions.

16. Stay abreast of legal and technological developments in the eDiscovery field and share insights with the team.

17. Contribute to the development of best practices and standard operating procedures.

18. Assist in training and onboarding new team members.

Qualifications

Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.)

3-6 years of related E-Discovery or related IT domains

Experience working under tight deadlines and unstructured situations

Ability to assess team members and provide timely feedback (positive/negative) on performance

Excellent verbal and written communication skills

Strong analytical and problem-solving skills

Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)

Knowledge of general database, networking, and file-systems concepts

Experience with several of the following is preferred: SQL, Visual Basic/VB Script, Reg-Ex & Pattern matching, XML parsing, and MS-Office

Following skillsets too are being sought after: Power BI/Tableau, Excel Power Query, simple Python/Shell scripting, basic NoSQL knowledge

Exposure to following concepts: Encryption, Data Security, Compliance & Governance

Ability to perform troubleshooting and learn customized proprietary software

Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter.

Collaboration | Treat everyone with respect​. Welcome diverse views​. Partner across geographies, generations, and teams. Rally around final decisions.

Innovation | Always be curious (ABC)​. Challenge the status quo​. Experiment and fail forward​. Build for the future.

Grit | Focus on what matters​. Work with passion and persistence. Think like an owner​. Deliver results you’re proud of.​

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status