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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Technical Manager - General Liability Claims

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeSydney NSW, Australia

About the Job

Requirements

  • Extensive experience in general insurance claims, with strong technical expertise in coverage interpretation.
  • In-depth knowledge of General Liability claims.
  • Strong understanding of insurance policy wording, exclusions, endorsements, and relevant legislation.
  • Proven ability to manage complex coverage issues and provide defensible recommendations.
  • Experience coaching and developing technical capability within claims teams.
  • Proficiency in Microsoft Office and claims management systems.

Responsibilities

  • Interpret and analyse insurance policies to determine coverage, exclusions, and liability across complex claims.
  • Provide technical advice to claims teams on policy interpretation, coverage positions, and dispute risk.
  • Act as the primary escalation point for complex coverage queries and technical referrals.
  • Support claims teams in developing and negotiating settlement strategies.
  • Ensure consistent and compliant application of policy language, relevant legislation, and scheme requirements.
  • Build and maintain relationships with internal stakeholders, clients, and external partners.
  • Identify trends, emerging risks, and coverage issues and provide recommendations to mitigate exposure.
  • Contribute to continuous improvement initiatives to enhance claims quality, consistency, and efficiency.
  • Coach and develop claims professionals to strengthen technical capability across the business.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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