Ion Exchange Operations Intern

Job Description

About This Role
We are seeking a technical intern to document our regeneration process operations and develop comprehensive training materials. This internship captures critical institutional knowledge and creates scalable training resources for current and future employees. You will work directly with experienced operators to translate complex technical processes into clear, accessible training materials that will serve as the foundation for ongoing knowledge management.

What Your Day Might Look Like
Your work will evolve throughout the internship, progressing from hands-on observation and documentation to material development and training delivery:

• Weeks 1-4: Shadowing experienced operators, conducting interviews, photographing and diagramming procedures, and creating process flowcharts
• Weeks 5-9: Writing work instructions, developing training manuals with visual aids, creating quick-reference guides, and incorporating operator feedback
• Week 10: Conducting training sessions with plant staff, gathering feedback, making final revisions, and documenting recommendations

Key Responsibilities
Knowledge Capture Phase:

• Shadow and interview experienced operators to understand regeneration processes
• Document step-by-step procedures with photos, diagrams, and detailed notes
• Record equipment specifications and safety protocols
• Identify common issues and resolution methods
• Create comprehensive process flowcharts

Material Development Phase:

• Write clear, technical Work Instructions
• Develop training manual with visual aids and diagrams
• Create quick-reference guides for operators
• Organize all materials in an accessible, user-friendly format
• Incorporate operator feedback into revisions

Training & Handoff Phase:

• Conduct training session(s) with plant staff to validate material accuracy
• Gather feedback on training effectiveness and material clarity
• Make final revisions based on feedback
• Document recommendations for future updates and knowledge management

Qualifications

Our Ideal Candidate
 

Required:

• Currently enrolled in, or recently graduated from, a Bachelor of Science or Engineering degree in Chemical Engineering, Mechanical Engineering, or other related technical discipline.
• Technical background (engineering, operations, or technical writing)
• Strong written communication skills
• Ability to translate complex technical processes into clear, understandable instructions
• Attention to detail and commitment to accuracy
• Curiosity and independent work capability
• Respect for safety protocols and collaborative mindset

Preferred:

• Experience with technical writing or documentation
• Familiarity with manufacturing or industrial environments
• Ability to create visual aids, diagrams, or instructional graphics
• Experience developing training materials or Standard Operating Procedures (SOPs)

Deliverables

• Complete Process Documentation
• Standard Operating Procedures (SOPs)
• Training Manual with visual aids and diagrams
• Quick Reference Guides for operators
• Training Feedback Summary and recommendations for future updates

Additional Information

Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.

Ready to make a difference in water treatment technology while advancing your technical
career? Apply today!

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.