Service Valet

Overview

 Do you want to work with the best? 

Are you eager, well-rounded, and ambitious?Would you like to get your foot in the door of a great dealership?

We are looking for the best and brightest to join our team! The Service Valet demands someone ready & eager to work since you will always be on the move. The Service Valet is responsible for moving service guest vehicles to ensure smooth and efficient traffic flow through the facility, to increase guest convenience, and to maintain an orderly service parking area.

Perks of working with us:

• Saturday catered lunches.
• Full Suite of Medical Benefits to include Health, Dental and Vision Insurance with competitive premiums available to any full-time team member
• Paid Vacation (accruals earned on Full Time or Part Time status)
• Team member referral bonus program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Team Member discounts for vehicle service & retail products
• Development and growth opportunities
• 401k with a generous Company match
• Onsite Fitness Center

Responsibilities

• Provides great guest experience by welcoming all Service guests to ensure their check-in process is simple, easy providing answers to any facility questions.  
• Work alongside Service Consultants to ensure all guest's questions are documented and get addressed during the guest's visit.
• Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service.
• Retrieves guest vehicles from the parking lot.
• Delivers and picks up guests, as needed.
• Inspects each vehicle for lot damage that may have occurred during the vehicle’s stay in the service department.
• May record any external vehicle damage (scratches, dents) and vehicle information on check-in sheet and submits to designated personnel.
• Follows up with appropriate personnel to ensure guest concerns were resolved.
• Helps maintain a professional appearance of the sales, service department, and courtesy van.
• Secures the courtesy van on premises, usually inside the shop at the end of the day.
• Assists with large events, including preparation, organizing, setting up. Offsite events and dealership location.
• Assists in all areas of the dealership as needed.
• Maintains assigned workplace in an organized and clean manner.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

Qualifications

• A high school diploma or equivalent desired.
• A minimum of six (6) months customer service experience, desired.
• Ability to operate a manual transmission, coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public.
• Must have a valid Texas driver’s license and maintain an acceptable, safe driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently stand and walk throughout the service drive, dealership premises, and vehicle parking areas.
• Frequently bend, stoop, reach, twist, and turn the head and body when entering and exiting vehicles, adjusting seats, and checking surroundings.
• Repeatedly enter and exit vehicles of varying sizes and heights, including vehicles with limited interior space.
• Sit while driving and maneuvering vehicles; use hands and feet to operate steering wheels, controls, and pedals.
• Occasionally lift, carry, push, or pull objects weighing up to 50 pounds.
• Walk on stairs, ramps, and uneven or wet surfaces.
• Observe surroundings, identify potential hazards, and respond appropriately to moving vehicles, pedestrians, and safety signals.
• Communicate effectively with guests and team members in a busy service environment.
• Work indoors and outdoors with exposure to varying temperatures, sun, wind, precipitation, vehicle exhaust, and noise.
• Frequently operate and maneuver customer vehicles between the service drive, parking lots, and parking structure, including navigating ramps, turns, and designated parking spaces.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is now in Texas! 

WHY TOYOTA?

• Teamwork at Toyota and Penske. Everyone that works at Toyota of Prosper is equal. Toyota is all about teamwork and representing Toyota, the best and most reliable company. We have no names on our badges but expect all team members to help each other succeed.  We win together! 
• Toyota was ranked the No. 1 motor vehicle company for the sixth consecutive year on Fortune Magazine’s 2020 “World’s Most Admired Companies” annual ranking. Fortune also recognized Toyota as No. 30 among the Top 50 “All-Star” companies surveyed, which included companies from various industries.Penske Motor Group, PMG, owns and operates Toyota and Lexus automobile dealerships in Southern and Northern California, and now in Prosper, Texas. Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.PMG employs over 1,200 team members across its locations in California and Texas.  Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair.  But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate.

Longo Toyota of Prosper opened in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 

Come check us out!