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EXL

Analyzes business data and runs outsourced operations

Lead Assistant Manager

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeNoida, Uttar Pradesh, IndiaNo salary listedIn-person

About the Job

Requirements

  • 5–11 years of experience in Procure-to-Pay (P2P).
  • Business-level written and spoken English skills.
  • End-to-end knowledge of the P2P function and the ability to stay informed of trends.
  • Overall understanding of processes and continuous improvement work.
  • Experience interacting with vendors and requestors as necessary.
  • Experience working with and managing teams in a matrix organization.
  • Ability to build and sustain relationships with internal and external stakeholders.
  • Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
  • Experience managing a large team.
  • A minimum Bachelor's degree.
  • At least 8 years of experience.

Responsibilities

  • Manage all service-level agreements (SLAs) and key performance indicators (KPIs) and ensure efficient service delivery.
  • Develop action plans to ensure improvement development plans are achieved.
  • Maintain day-to-day operations and performance, administration, and communication with the client and leadership.
  • Report defined process metrics on a weekly, monthly, and quarterly basis.
  • Ensure internal control compliance and external audit requirements are always met.

Desired Qualifications

  • Experience identifying and championing new ideas for possible adoption.
  • Transformation experience.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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