As a Manager of Program Management, you are a highly collaborative and organized person focused on shaping the execution engine behind our product offerings. You have a passion for helping to assure high quality, predictable delivery of customer value. You have experience with the Software Development Lifecyle and the key metrics required to enable accurate tracking and reporting. You are a team player with a strong ability to build cross organization relationships, foster collaboration and ensure alignment on goals and outcomes. We are a Hybrid office environment with a split of in-office and remote work.

Responsibilities:

• Manages a team of program managers within the Product and Engineering organization. Serves as a leader and authority with expert-level knowledge in Program Management. 
• Grow employees and build a strong team by coaching, guiding, and holding the team accountable to deliver on the business need
• Perform timely reviews as part of the performance cycle management for team members including recommending merit and bonus for employees based on goals and performance
• Makes authoritative decisions and recommendations including the development and implementation of new techniques and processes. 
• Plans, organizes, and guides organization wide programs. 
• Acts to set the cross organizational strategy for program management. Considered an exemplar of program management practices across the organization.
• Promotes innovation and actively seeks opportunities to innovate and collaborate with others to achieve innovative outcomes.
• Constantly searches for ways to improve and grow by reacting to changes and opportunities in a creative manner.
• Ensures that business changes are implemented and realized to their full potential through effective leadership and change sponsorship. 
• Makes efforts to deliver the message or vision for change to everyone affected. 
• Promotes integrity within and outside the program organization.
• Articulates well and quickly in the chain of command to gain the necessary support to objectives.
• Communicates complex issues clearly and credibly with widely varied audiences.
• Uses varied communication vehicles and opportunities to promote dialogue, develop a shared understanding and consensus and drive in strategic direction.
• Has a view to the future, anticipates customer needs and acts to ensure that Program deliverables align with expectations.

Requirements:

• 3+Years of People Management in a Program Management/Software Development context
• 7+ years of Program Management experience at a technical company
• Track record of successfully managing complex software programs
• Recognized expert in Program Management throughout the organization
• Experience with software planning tool chains (ex. Aha, JIRA, Confluence, MS Project)
• Experience with building and managing complex program reporting 
• Strong executive level verbal and written communication skills
• Strong interpersonal and relationship building skills
• Positive attitude in the face of uncertainty