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Blackbaud

Cloud SaaS for nonprofits and education

Vice President, Change Management & Organization Design

Full-TimeUpdated on 10/22/2026
No salary listed
Expert
Remote in USA
Remote
People & HRLearning & Development

About the job

Requirements
  • 10+ years of progressive leadership experience spanning organization design, workforce strategy, change management, human resources transformation, and business transformation.
  • 5+ years leading large-scale enterprise transformation initiatives at the Vice President, Senior Director, or equivalent leadership level within complex, global organizations.
  • Demonstrated success leading organization redesigns, operating model transformations, workforce planning initiatives, and large-scale change programs.
  • Proven ability to influence executive stakeholders and drive adoption across highly matrixed environments.
  • Strong analytical and strategic problem-solving capabilities, with experience using workforce insights and business metrics to inform decisions.
  • Experience leading AI-enabled workforce or business transformation initiatives, including implementation and adoption of generative AI tools, copilots, agents, or intelligent workflows.
  • Demonstrated success translating emerging technologies into practical business outcomes and workforce capability strategies.
  • Experience building enterprise change management programs and adoption frameworks with measurable business impact.
  • Deep understanding of workforce analytics, talent strategy, and organizational effectiveness.
  • Demonstrated success building and delivering large-scale training, upskilling, and adoption programs, not simply advising on them.
  • Proven ability to work through influence and leverage subject matter experts, business leaders, and cross-functional teams in a highly matrixed environment.
  • Comfort operating as both strategist and practitioner, with willingness to personally create content, facilitate workshops, lead training programs, and drive execution.
  • Strong facilitation and executive presentation skills, with experience leading leadership sessions, organizational workshops, and change interventions.
Responsibilities
  • Own delivery and execution of change and capability-building programs with Value Stream leaders and General Managers, while the Transformation Office sets enterprise-wide priorities and owns overall transformation outcomes.
  • Build and lead Blackbaud's AI-enabled change management strategy, frameworks, methodologies, and internal capabilities to engage employees throughout the transformation.
  • Drive enterprise adoption of new ways of working by creating change narratives, stakeholder engagement strategies, and employee experiences.
  • Lead cross-functional transformation initiatives that modernize how work is performed across functions and teams.
  • Develop and implement communication, engagement, training, and reinforcement strategies that accelerate adoption and sustain change.
  • Identify transformation risks, dependencies, and organizational readiness requirements with Transformation Office leaders.
  • Leverage internal and external subject matter experts to design and deliver enterprise training, workshops, toolkits, and enablement programs that accelerate AI adoption.
  • Personally lead high-impact learning sessions, leadership workshops, and employee enablement experiences across the organization.
  • Create playbooks and storytelling that translate strategy into day-to-day behavior change and engage employees throughout the journey.
  • Operate as a player-coach, using a lean team and matrixed resources to execute transformation initiatives at scale.
  • Extend the enterprise 'how to work differently' curriculum beyond AI and Product/Enterprise Technology to company-wide culture and capability building.
  • Design and deliver a Pillar GM enablement curriculum that trains and sets expectations for the role, covering AI product development lifecycle, business acumen, go-to-market strategy, and product-led growth.
  • Lead change efforts tied to the evolving shift in Product and Engineering roles, moving from many functional roles toward fewer, broader roles as AI reshapes how products are built.
  • Build workforce strategies that help leaders effectively lead and adapt to geographically diverse, distributed teams.
  • Define what it means to operate as a 'virtual company' across Pillar cohorts, including sales, brand marketing, customer success, and support, addressing AI-driven change and broader changes in how these functions collaborate.
  • Lead enterprise organization design and strategic workforce planning efforts to ensure structures, roles, skills, and operating models evolve as AI reshapes work.
  • Develop workforce strategies that balance business priorities, talent needs, and emerging AI capabilities.
  • Use workforce and skills analytics to forecast future capability requirements and inform strategic talent investments.
  • Lead the redesign of organizations, workflows, and team structures to drive greater agility, effectiveness, and employee engagement.
  • Guide executive leaders through organization transformations, operating model shifts, and workforce planning decisions.
  • Shape talent strategies that leverage AI to identify, develop, and deploy critical skills aligned to business priorities.
  • Build enterprise-wide upskilling, reskilling, and career mobility programs by drawing on expertise across Centers of Excellence, HR Business Partners, and business leaders.
  • Establish frameworks that increase AI literacy, digital fluency, and adaptability across the workforce.
  • Co-develop the digital capability-building roadmap, including AI literacy.
  • Help define the future skills architecture required for an AI-first organization.
  • Develop executive dashboards with People Analytics to measure change outcomes, including organizational health, capability growth, employee experience, and productivity.
  • Quantify and communicate the value of transformation initiatives through business-focused outcomes and workforce metrics.
  • Build business cases for organization and workforce investments, demonstrating clear value and return on investment.
  • Use data and analytics to inform decisions, monitor adoption, and identify opportunities for continuous improvement.
  • Work within established governance frameworks supporting responsible AI adoption and workforce transformation.
  • Serve as a trusted advisor to senior executives.
  • Build alignment among senior stakeholders and influence enterprise decisions through executive presence and strategic thinking.
  • Champion a culture of innovation, learning, transparency, and employee engagement throughout the transformation journey.
  • Lead change efforts that engage employees while delivering measurable business outcomes.
Desired Qualifications
  • Organization design, workforce planning, or organizational development certifications are highly desirable.

About the company

Cloud-based SaaS software for nonprofits, schools, and social good groups, with tools for fundraising, financial management, CRM, marketing, and analytics delivered on a subscription basis with optional professional services. The platform includes modules for donor management, fundraising campaigns, grant tracking, accounting, and data analytics in one integrated system. Its sector focus and end-to-end, nonprofit-tailored capabilities differentiate it from generic software solutions, serving charities, foundations, educational institutions, healthcare providers, and faith communities. The goal is to help clients operate more efficiently, engage donors more effectively, and maximize social impact while supporting corporate social responsibility and sustainability efforts.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Charleston, South Carolina

Founded

1981

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Simplify Jobs

Simplify's Take

What believers are saying

  • October 1, 2026 bbcon launch of Lantern and Platform for Good strengthens AI differentiation.
  • September 29, 2026 BILL partnership expands Financial Edge NXT with embedded payments and approvals.
  • Blackbaud opened a second Hyderabad office in 2026, expanding product and support capacity.

What critics are saying

  • September 15, 2027 database-view shutdown forces migrations, churning users who rely on legacy workflows.
  • The Delaware Supreme Court revived insurer claims on February 13, 2026 from the 2020 breach.
  • Blackbaud’s 2026 renewal cohort is 40% larger, raising churn dollars and revenue pressure.

What makes Blackbaud unique

  • Blackbaud owns decades of philanthropic data, powering Lantern and Platform for Good in 2026.
  • Raiser’s Edge NXT and Financial Edge NXT anchor sticky nonprofit workflows across fundraising and finance.
  • Blackbaud’s ecosystem spans fundraising, payments, CRM, and analytics with deep nonprofit-specific integrations.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Remote Work Options
  • Flexible Work Hours
  • Unlimited Paid Time Off
  • Generous Parental Leave
  • Pet Insurance
  • Tuition Reimbursement

Company News

Blackbaud
Oct 14th, 2026
Blackbaud now integrates with Intuit Mailchimp to power more personalized nonprofit engagement.

Blackbaud now integrates with Intuit Mailchimp to power more personalized nonprofit engagement. October 14, 2026 New integration for Blackbaud Raiser's Edge NXT enables organizations to connect fundraising data with marketing automation to drive stronger donor relationships Charleston, S.C. (October 14, 2026) - Blackbaud (NASDAQ: BLKB), the world's leading provider of AI-powered solutions for social impact, announced at bbcon 2026 that the Blackbaud partner network has expanded to include Intuit Mailchimp. The newly launched Mailchimp integration for Blackbaud Raiser's Edge NXT(R) helps nonprofits create more personalized communications, strengthen donor engagement, and streamline marketing and fundraising workflows - eliminating the need for customers to pay for separate middleware. Available now, organizations can seamlessly sync constituent audiences from Raiser's Edge NXT into Mailchimp, allowing teams to create targeted marketing, stewardship, engagement, and fundraising communications using constituent and giving data from their system of record. "Nonprofits are increasingly looking for ways to deliver more relevant and personalized experiences to their supporters while maximizing efficiency for their teams," said Liz Price, Vice President, Global Partners, Blackbaud. "By directly connecting Blackbaud Raiser's Edge NXT with Mailchimp, organizations can bring together fundraising and marketing data to create more meaningful constituent experiences, automate key engagement workflows, and ultimately strengthen donor relationships." With the new integration, organizations can: * Synchronize selected Raiser's Edge NXT constituent lists directly into Mailchimp, reducing the need for manual exports and list maintenance. * Keep marketing and fundraising efforts aligned with the most current constituent information available in Raiser's Edge NXT. * Connect directly from Mailchimp using existing Blackbaud credentials through a simple, self-service setup experience so that in Mailchimp Blackbaud customers can: * Leverage constituent and fundraising data to create more targeted audience segments based on characteristics such as giving history, constituent type, constituency codes, and recurring donor status. * Trigger automated donor journeys when new constituents are added or gifts are received, supporting welcome series, acknowledgements, stewardship communications, thank-you messages, and future fundraising appeals. The integration is available at no additional cost for Blackbaud Raiser's Edge NXT customers. Organizations will need a paid Mailchimp plan and Manager-level access in Mailchimp to use the integration. Availability. The Blackbaud Raiser's Edge NXT and Mailchimp integration is now available. Access the integration here. About Blackbaud. Blackbaud (NASDAQ: BLKB) is the world's leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector's most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world's largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud's solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow Blackbaud on X/Twitter, LinkedIn, Instagram and Facebook. Media inquiries. Forward-looking statements. Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make its products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

Blackbaud
Oct 1st, 2026
Blackbaud Expands AI Leadership with Platform for Good(TM) and Lantern(TM) at bbcon 2026.

Blackbaud Expands AI Leadership with Platform for Good(TM) and Lantern(TM) at bbcon 2026. October 1, 2026 As organizations face growing demands and limited capacity, Blackbaud introduces new connected operating system and fundraising-specific language model to ensure the social impact sector gets the best outcomes from AI Columbus, Ohio (October 1, 2026) - Blackbaud (NASDAQ: BLKB), the world's leading provider of AI-powered solutions for social impact, brought together thousands of nonprofit, education, corporate social responsibility, and philanthropy professionals at bbcon 2026 to explore how connected data, purpose-built AI, and intelligent action can help organizations expand capacity and accelerate impact. Conference attendees were the first to hear about Blackbaud's Platform for Good(TM), a connected foundation designed to bring together data, intelligence, workflows, AI, and partners across the Blackbaud ecosystem. Built beneath the solutions organizations already use, Platform for Good is designed to help customers identify opportunities faster, make more informed decisions, and act with greater confidence. Blackbaud also made a splash unveiling Lantern(TM), the first domain-specific language model purpose-built to optimize fundraising intelligence. Built through a strategic collaboration with Databricks, Lantern brings more than four decades of Blackbaud's fundraising expertise, data, and context, to reflect real world patterns and the unique complexity of fundraising. Embedded in the Intelligence Layer, Lantern will power tailored intelligence directly where customers already work. "Last year, we introduced a vision for how AI could help social impact organizations work smarter," said Mike Gianoni, president, CEO and vice chairman of the board of directors of Blackbaud. "At bbcon 2026, we focused on what happens next: bringing together connected data, purpose-built intelligence, trusted expertise, and secure AI experiences into the workflows organizations use every day. The opportunity isn't simply to add AI to existing processes. It's to help organizations unlock more capacity, make better decisions, and ultimately drive greater impact." The company also showcased a broad portfolio of innovations across fundraising, finance, education, marketing, and giving, including and expanded lineup of Agents for Good(TM), connected finance experiences, and new ecosystem partnerships. Together, these innovations demonstrated how technology can help organizations spend less time navigating complexity and more time advancing their missions. "bbcon 2026 was a great experience, from the exciting announcements on the mainstage, to the breakout sessions and personal connections made," said Michelle Edgerton, executive vice president and chief advancement officer, YMCA of the North. "I've been a Blackbaud user for more than 25 years now, and my team trusts the solutions to power our daily work. I'm particularly excited for the enhancements coming to Raiser's Edge NXT, which keeps getting better, and for the intelligence that Lantern will bring, allowing us to surface better insights so that we can focus on raising the funds we need to best serve our communities. Who better than Blackbaud to deliver this social impact specific innovation?" Industry leaders share perspectives on AI and the future of social impact. In addition to product innovation, bbcon 2026 featured conversations with technology leaders, customers and sector experts focused on responsible AI adoption and organizational transformation. Day two keynote speaker Priya Lakhani, founder and CEO of CENTURY Tech and a leading voice on AI, innovation, and ethics, spoke about the importance of responsible and intentional AI adoption. She then joined a leadership panel alongside Carrie Cobb, chief data and AI officer at Blackbaud, Renee Ducre, chief information officer at UNCF, and Tim Cerato, assistant vice president of constituent relationship management at Boston University. Moderated by Stephanie Mehta, chief executive officer and chief content officer of Mansueto Ventures, publisher of Inc. and Fast Company, the panel explored lessons learned, implementation strategies and practical approaches to AI adoption. The conference concluded with a fireside conversation featuring Tony and Grammy Award-Winning Leslie Odom, Jr., who joined Blackbaud leaders to discuss creativity, resilience, change leadership and the role of purpose in driving meaningful progress. Celebrating excellence across the Social impact community. A hallmark of every bbcon is celebrating the organizations and individuals creating meaningful change in communities around the world. During the conference, Blackbaud recognized the recipients of the 2026 Blackbaud Impact Awards, honoring organizations and leaders whose innovative approaches and commitment to mission are making a lasting difference. This year's winners include: * Changemaker Award: Le Phare, Enfants Et Familles * Data Strategist Award: A Kid Again * Fueling Greatness Award: Mary Immaculate Catholic Parish & School * Futurist Award: Boston University * Silo Buster Award: Starfish Family Services * Outstanding Leadership Award: Michelle Edgerton, Executive Vice President and Chief Advancement Officer, YMCA of the North * Rising Star Award: Leah Cooper, Program Manager, MillerKnoll Foundation Blackbaud also celebrated innovation within its partner ecosystem through its annual Partner Network Awards program and recognized emerging technology innovators participating in the Social Good Startup Program. Judges' Choice Awards * DonorAtlas, which equips fundraisers with AI-powered prospect research, helping organizations identify high-potential donors and uncover actionable insights faster. * Apps NXT, which helps nonprofits streamline fundraising, stewardship and event management through purpose-built applications that work directly within Blackbaud Raiser's Edge NXT(R). * Untapped Solutions (Corporate Impact distinction), which helps employers build and scale second-chance hiring initiatives, connecting them with qualified talent facing barriers to employment, including people impacted by the justice system. People's Choice Award * Bridgit, an AI-powered platform that helps nonprofits unlock the full value of their data by connecting systems, automating data cleanup and mapping, and making information easier to use across teams. Winners receive a 2027 conference sponsorship and dedicated sales enablement and marketing opportunities. Looking ahead. As organizations across the social impact sector continue exploring how AI, automation, and connected systems can help expand impact, bbcon 2026 reinforced a common theme: technology is most powerful when it is purpose-built, anchored in trust, and connects fragmented systems for more seamless and intelligent workflows. Blackbaud envisions a future where resources are unleashed at the speed of need. By bringing together social impact leaders, technology innovators, and mission-driven organizations from around the world, bbcon continues to serve as a forum for learning, collaboration, and shared inspiration around what's possible for the future of the sector. About Blackbaud. Blackbaud (NASDAQ: BLKB) is the world's leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector's most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world's largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud's solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com or follow Blackbaud on X/Twitter, LinkedIn, Instagram and Facebook. Media inquiries. Forward-looking statements. Except for historical information, all of the statements, expectations and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties, including statements regarding expected benefits of products and product features. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks associated with management of growth; lengthy sales and implementation cycles; technological changes that make its products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

PR Newswire
Sep 29th, 2026
Blackbaud unveils Lantern, first AI language model purpose-built for fundraising

Blackbaud has unveiled Lantern, the first domain-specific language model purpose-built for fundraising. Developed in collaboration with Databricks, Lantern addresses a gap where 85% of social impact professionals use AI, but only about 10% of organisations see significant returns. The model is trained on more than 40 years of fundraising data and Blackbaud's Social Impact Signal Graph. Unlike general-purpose AI models that learn from the internet, Lantern is designed to understand giving behaviour, donor dynamics, and nonprofit priorities specific to philanthropy. Blackbaud processes over $100 billion raised, granted, or managed through its platforms annually. Lantern will be integrated into Blackbaud's Platform for Good, with initial deployment planned for Raiser's Edge NXT and Agents for Good capabilities in 2027.

PR Newswire
Sep 29th, 2026
Blackbaud unveils Platform for Good, social impact sector's first unified operating system

Blackbaud has launched Platform for Good, described as the social impact sector's first unified operating system. The platform connects Blackbaud's entire product ecosystem through a shared architecture, allowing workflows to operate from unified intelligence. The system integrates existing products without requiring customer action, uniting data, AI capabilities and tools into a connected operating system. It incorporates embedded risk management and responsible AI practices whilst remaining extensible through a partner network. The announcement was made at bbcon, Blackbaud's annual customer conference. According to CEO Mike Gianoni, the platform builds on last year's shift from systems of record to intelligent action systems, creating an operating system that learns from interactions and improves with use. Customers can adopt new capabilities as they become available whilst continuing to use existing Blackbaud products and workflows. The platform aims to help organisations identify growth opportunities and expand capacity.

Yahoo Finance
Sep 29th, 2026
BILL partners with Blackbaud to automate nonprofit payments via 9M-business network

BILL and Blackbaud have partnered to streamline vendor payments for nonprofit and education finance teams. The collaboration embeds BILL's business payments network into Blackbaud Financial Edge NXT Payment Assistant. According to the Institute of Financial Operations and Leadership, nearly half of organisations spend 10 or more hours weekly processing invoices and payments. The new Payment Assistant tool uses intelligent automation to integrate tiered approvals, payment tracking, and reconciliation in one system. Financial Edge NXT customers will access BILL's network of 9 million businesses, enabling simplified vendor enrolment and faster payments. The solution aims to reduce manual work for finance teams managing limited resources, allowing more time for mission-focused activities.