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A3 Technology, Inc.

Junior Support Specialist

Full-Time
$50k - $175k/yr
Junior
Associate's, Associate of Arts (AA), Associate of Science (AS)
Washington, DC, USA
In Person
Administrative & Executive AssistanceAdministrative Support
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • An Associate of Arts or Associate of Science degree in a related field and two years of relevant experience.
  • U.S. citizenship or documented proof of eligibility to work in the United States is required.
  • Candidates must be either a U.S. citizen or a current green card holder with the last three consecutive years as a resident of the United States.
  • Candidates must undergo a government investigation and meet eligibility requirements for government clearance after receiving a conditional offer of employment.
  • Verification of past employment, education, and references is required.
Responsibilities
  • Administer business operations effectively for an office, department, or division.
  • Support the planning and implementation of information, business, and management projects, programs, or services.
  • Organize, analyze, and report research results on a variety of subjects using discretion.
  • Interface with internal and external customers and vendors to determine business or program support needs.
  • Perform billing or charge-back responsibilities as needed.
  • Serve as a liaison between the ASH representative and internal and external customers.
  • Communicate promptly and professionally while managing expectations.
  • Resolve client requests and questions and provide analysis of situations.
  • Participate in quality improvement activities.
  • Record and analyze trends.
  • Develop reports as requested.
  • Coordinate referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow-up.
  • Perform property delegate functions for the manager accountable for property and ASH support property custodians as needed.
  • Assist in maintaining documentation.
  • Ensure that acceptable administrative services are provided to the client within budget, on schedule, and with minimal disruption.
  • Carry out recurring office procedures independently.
  • Review outgoing materials and correspondence for internal consistency and conformance with office procedures and ensure that proper clearances have been obtained.
  • Compose correspondence requiring some technical understanding.

About the company

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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