Full-Time
Fraud and Payments Support
Posted on 4/9/2024
Develops fantasy sports gaming platforms
Compensation Overview
$28 - $32Hourly
+ Equity + Unlimited PTO + 16 weeks of fully paid parental leave + $500 home office allowance + 5% 401k match + FSA
Junior
Remote in USA
Requirements
- 1+ Years in a fraud and payments role with increasing responsibility
- Comfortable sorting through large amounts of information
- A problem solver with the ability to make their own real time decisions
- Knowledgeable about payment processes & procedures
- Willing to work weekends and holidays
Responsibilities
- Handle the fraud support queues to ensure timely resolutions
- Assist players with queries pertaining to their sportsbook account
- Perform manual AML and KYC checks as needed
- Conduct KYC verification and authenticate documents
- Perform initial account investigations and prepare fraud reports to be escalated to the proper departments
- Be part of a team that can collaborate remotely in real time
- Work closely with our Customer Service team to help resolve any patron inquiries or issues regarding payments or fraud
Underdog Fantasy specializes in creating engaging and dynamic fantasy sports games and contests for American sports enthusiasts. This company stands out as a leader in the fantasy sports industry with a modern technological environment that supports continuous innovation in user experience and game development. The use of advanced data analytics and real-time scoring systems ensure they can deliver a top-notch and responsive gaming experience, making it an excellent place for tech-savvy professionals to work.
Company Stage
Series B
Total Funding
$123.4M
Headquarters
Brooklyn, New York
Founded
2020
Growth & Insights
Headcount