Operations Manager

Job Description

Operations Manager: Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis, including inventory of materials and oversight. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Qualifications

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• Minimum of three year of comparable experience in the positon in which they will be assigned.
• Knowledge of, and skill related to the development of program level correspondence.
• Knowledge and skill in program assessment techniques related to resource allocation, risk management, performance metrics and project execution.
• Must have excellent communication skills, both written and oral, as well as customer service skills due to daily interaction with various levels of rank, authority, positions, both military and civilians, international and domestic. Oral and written fluency in English at 3+ level.[1]
• Experience working with a diverse and often conflicting group of stakeholders on politically sensitive programming initiatives.
• Five (5) years management and supervisory experience of salaried and hourly personnel
• Working knowledge of corporate budgeting and financial management processes
• Ability to listen/communicate clearly and professionally 
• Excellent organizational skills in order to establish, implement, control and revise projects
• Experience in handling customer and employee relations 
• Proficiency in Windows and Microsoft Office

Additional Information

CORE COMPETENCIES

• Teamwork –ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership –ability to guide and lead colleagues on projects and initiatives
• Business Acumen –understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication –ability to effectively communicate to stakeholders of all levels
• Motivation –persistent in pursuit of quality and optimal client and company solutions
• Agility –ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment –exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization –ability to manage projects and activity, and prioritize tasks

BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance.Our growing list of benefits currently include the following:

•Competitive Compensation:Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.

Group Health Insurance Benefits:

•Medical:ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.

•Dental:ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.

•Vision:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 

For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect.  Contributions are deducted on a Pre-tax basis.

•401(k) Retirement Savings Plan:401(k) Retirement Savings Plans help you save for your retirement for eligible employees.A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.

•Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life.Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.

•Pre-Tax Payment Programs:Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP).These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.

•Purchasing Discounts & Savings Plans:We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program.  This provides special discounts for eligible employees on products and services you buy on a daily basis.

•Security Clearance:Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace.A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.

•Leverage-able Experience and Thought Leadership:By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences.

•ProSidian Employee & Contractor Referral Bonus Program:ProSidian Consulting will pay up to 5k for all referrals  employed for 90 days for candidates submitted through our Referral Program.

•Performance Incentives:Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.

•Flexible Spending Account:FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. 

•Supplemental Life/Accidental Death and Dismemberment Insurance :If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.

• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

ADDITIONAL INFORMATION - The Best Way To Apply

• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
• Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.