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Hitachi Energy

Global electrical transmission and grid modernization

Field Service Engineer 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A bachelor's degree or equivalent experience is preferred; equivalent experience is calculated as two years of relevant work experience for each year of academic study.
  • At least three years of experience building, troubleshooting, and maintaining automated equipment or automated/robotic cells.
  • Formal technical training in automated equipment maintenance and troubleshooting on robotic cells, and PLC/HMI reprogramming Master certification, is preferred.
  • Ability to discuss, diagnose, and repair robot operational and process problems reported by customers.
  • Intermediate or expert proficiency in schematic interpretation.
  • Knowledge of robotics, electrical systems, troubleshooting, PLC programming, and HMI programming.
  • Mechanical aptitude focused on safety and quality.
  • Ability to complete Lock Out Tag Out training while employed.

Responsibilities

  • Travel to customer sites on short notice to troubleshoot and repair equipment, potentially working long hours, nights, weekends, and holidays.
  • Complete a Field Service Report for each customer service call.
  • Troubleshoot, repair, and maintain robot controllers, electrical control devices, mechanical units, transfer devices, and peripheral equipment.
  • Maintain a service tool kit and documentation to facilitate rapid customer response.
  • Provide telephone-based troubleshooting support to customers to resolve operational problems with robots or related peripheral equipment as needed.
  • Program robots and systems and edit robot and peripheral-equipment paths to restore, maintain, or optimize system performance.
  • Conduct electrical, hydraulic, and pneumatic debugging; program peripheral devices and machine PLCs; coordinate machine debugging, power-up, and validation.
  • Install and repair industrial electronic equipment, including I/O networks, data highways, variable speed drives, and process control equipment across automated control systems ranging from simple on-off control to robotics.

Desired Qualifications

  • Heavy controls background and experience with Beckhoff systems are preferred.
  • Current or prior JR Automation experience, or experience in the automation industry, is strongly preferred.

About the Company

Hitachi Energy

Global electrical transmission and grid modernization

Hitachi Energy provides systems and solutions for transmitting and distributing electricity. It sells and implements equipment such as transformers, high‑voltage gear, and grid automation tools that help move power from generation sites to homes and businesses. Its offerings include hardware and software that monitor, control, and optimize electrical grids, with AI, data analytics, and automation to improve efficiency and reliability. The company differentiates itself by combining its global engineering footprint with advanced digital technologies and a broad portfolio that covers transmission, distribution, and grid optimization, backed by a presence in more than 140 countries and a workforce of over 40,000. Its goal is to support a cleaner, more flexible, and carbon‑neutral energy future by modernizing infrastructure and integrating renewable energy sources.

Company size
10,001+
Company stage
Grant
Total funding
$22M
Headquarters
Zurich, Switzerland
Founded
1900

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