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DP World

Global cargo logistics and port operations

Shift Manager

Warehouse & FulfillmentPosted on Nov 11
Full-timeBirmingham, UKNo salary listedIn-person

About the Job

Requirements

  • Experience in a professional operational management role, ideally within the automotive or logistics industry.
  • Strong understanding of logistics operations, scheduling, resource coordination and operational performance management.
  • Proven leadership skills, with the ability to manage, motivate and coordinate teams in a fast-paced operational environment.
  • Strong problem-solving and analytical abilities, with the confidence to assess complex situations, make informed decisions and manage operational challenges.
  • Ability to engage effectively with customers, colleagues and senior management, including handling sensitive issues and complaints.
  • Strong organisational skills and the ability to interpret complex information, identify risks and drive effective solutions.
  • Proficient IT skills, including Microsoft Office, spreadsheets, databases and electronic record-keeping.

Responsibilities

  • Oversee the day-to-day activities of the logistics operation, maximising scheduling efficiency and ensuring the timely delivery of commodities to customers.
  • Coordinate with customers to manage scheduling, maintain service levels and ensure schedule adherence, responding to changing operational requirements and resource needs.
  • Monitor operational performance against targets, identifying issues and implementing corrective actions where authorised, escalating concerns to management when required.
  • Lead the response to operational disruptions, implementing contingency plans, troubleshooting issues and coordinating activities during system failures or other incidents.
  • Identify potential operational risks, escalating issues to local and senior management and contributing to post-incident reviews and continuous improvement initiatives.
  • Provide effective leadership to Warehouse Managers and operational teams, setting clear expectations, enforcing company standards and leading by example.
  • Promote a safe, professional and customer-focused working environment, ensuring compliance with company policies, procedures and health and safety requirements.

Desired Qualifications

  • Experience in the automotive or logistics industry.

About the Company

DP World

Global cargo logistics and port operations

DP World is a global logistics and port operator that provides integrated, end-to-end supply chain solutions. It runs marine and inland terminals, manages ports and free zones, and offers cargo logistics, freight forwarding, warehousing, customs clearance, and value-added services such as packaging and reverse logistics. Its products work by operating a large network of terminals and logistics services that connect shipping, warehousing, and distribution, charging container handling fees and offering downstream services to improve supply chain efficiency. The company differentiates itself through its expansive, worldwide network (across 40+ countries) and its ability to control multiple stages of the supply chain—from ports and terminals to contract logistics and economic zones—allowing for seamless multimodal flows. DP World’s goal is to enable smooth, integrated global trade by expanding its network and offering end-to-end logistics solutions for diverse industries.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.5B
Headquarters
Dubai, United Arab Emirates
Founded
2005

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