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FirstEnergy

Investor-owned electric utility focusing on distribution

Human Resources Generalist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business, or a related discipline is required; in lieu of a bachelor's degree, a minimum of two years of relevant work experience is required.
  • Demonstrate the ability to perform HR-related responsibilities or similar business activities requiring working knowledge of company policies and procedures.
  • Demonstrate the ability to identify and solve problems.
  • Demonstrate the ability to conduct research, analyze data, present findings, and extract and manipulate data from various sources.
  • Communicate effectively in writing and verbally, tailoring messages to the audience.
  • Present information to a variety of audiences.
  • Find answers independently and prioritize competing demands while maintaining attention to detail.
  • Learn, grow, and work across the company to deliver results.
  • Provide customer-focused support internally and externally.
  • Build positive relationships and work cross-functionally with peers.
  • Have basic knowledge of federal, state, and local HR regulations.
  • Have strong analytical and decision-making skills and the ability to analyze business needs and generate applicable reports.
  • Manage conflict and work through difficult situations.
  • Know Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Be willing to travel throughout the organization, work extended hours, and provide outage or storm-restoration support during evenings and weekends as needed.

Responsibilities

  • Ensure compliance with local, state, and federal HR regulations and company policies.
  • Provide guidance and advice to prospective, current, and former employees and company leadership on HR practices, policies, and procedures.
  • Advise leaders on appropriate resolutions to employee-relations matters.
  • Conduct recruiting, job posting, interviewing, testing, hiring, onboarding, and offboarding; maintain staffing data to establish history and trends and develop staffing projections.
  • Report and analyze various types of HR data.
  • Participate in complaint processes by conducting research and investigations, recommending resolutions, compiling and articulating findings, and coordinating with Corporate Compliance and Legal as required.
  • Perform HR compliance reviews.
  • Facilitate conflict resolution for employee and labor-relations issues.
  • Facilitate annual open-enrollment benefit meetings and other HR meetings or training, including diversity and inclusion, performance and career management, and talent discussions.
  • Administer employee benefit programs, including sick leave, family-care leave, state and federal leave programs, disability processing, and workers’ compensation.
  • Assist with administration of drug and alcohol testing programs.
  • Work closely with Safety staff and support Medical Case Management to facilitate employees’ return to work after illness or injury; assist leadership with employee attendance issues.
  • Provide HR-related communications and assist with developing and maintaining consistent best practices and continuous work-process improvements.
  • Assist the HR Manager with HR projects, including executing strategic initiatives that support business needs and priorities.
  • Engage in outage and storm-restoration activities as needed.

Desired Qualifications

  • SPHR or PHR certification.
  • Familiarity with bargaining-unit agreements.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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