Q

Qualified Health

Data-driven healthcare compliance and security

AI Transformation Leader

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USA

About the Job

Requirements

  • A bachelor's degree in Engineering, STEM, Business Administration, Information Technology, or a related field is required.
  • A minimum of 2-5 years of experience in consulting, client engagement, and/or product management is required.
  • A proven track record of successfully managing client relationships and delivering complex projects is required.

Responsibilities

  • Serve as the primary liaison between Qualified Health and assigned clients.
  • Develop and manage against a Partnership Plan, including articulation of business goals, KPI definition, and project plans.
  • Lead client meetings, provide updates, gather feedback, and ensure alignment on project goals.
  • Coordinate and execute action items, ensuring timely delivery of project milestones.
  • Perform workflow analysis, identify critical areas for value creation, assess AI fitness, determine workflow integration approach and change management needs, and provide additional requirements to product teams.
  • Identify new use cases and create business and product requirements that provide incremental value to the client.
  • Monitor project progress, identify potential issues, and implement solutions to deliver client value.
  • Develop and maintain client relationships, understand client needs, and ensure client satisfaction.
  • Seek opportunities to improve client engagement processes.
  • Facilitate data integration in collaboration with engineering, understanding client data environments and internal engineering team requirements to deliver the product.
  • Collaborate with product development and engineering teams to deliver solutions that meet client requirements.
  • Prepare and present regular status reports to clients and internal stakeholders.
  • Travel to healthcare client sites, often for extended engagements, with up to 20%-40% travel depending on active projects.

Desired Qualifications

  • A master's degree is preferred.
  • Experience with data integration processes and understanding various client data environments is desirable.
  • Experience working with AI technologies or healthcare IT solutions is highly desirable.
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
  • Strong interpersonal skills to build and maintain positive relationships with clients and internal teams.
  • Proactive problem-solving abilities focused on finding effective solutions to client challenges.
  • Organizational and time management skills to manage multiple projects simultaneously.
  • Flexibility and adaptability to work in a fast-paced, dynamic startup environment.
  • A customer-centric mindset and commitment to delivering value to clients.
  • Ability to collaborate with cross-functional teams to achieve common goals.
  • Ability to work independently with minimal supervision.

About the Company

Qualified Health

Data-driven healthcare compliance and security

Qualified Health AI provides data-driven software solutions for United States healthcare providers to manage patient data and meet regulatory requirements. The platform collects and processes healthcare information to streamline administrative tasks and support clinical decision-making, using automated tools while ensuring HIPAA compliance, privacy, and security. Beyond data processing, it plans collaborative features such as blogs and teaching games to facilitate knowledge sharing and professional development among healthcare professionals. The company differentiates itself by combining regulatory compliance services with community-building and educational tools, aiming to offer a single ecosystem where providers optimize daily operations, protect patient privacy, and foster continuous learning.

Company size
51-200
Company stage
Early VC
Total funding
$165.1M
Headquarters
Palo Alto, CA
Founded
2023

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