Bybit

Cryptocurrency exchange offering spot and derivatives

IT Manager

Network Engineering & Administration +1Confirmed live in the last 24 hours

Full-timeVienna, AustriaNo salary listed

About the Job

Requirements

A degree in Computer Science, Information Technology, or equivalent is required.
At least 3 years of experience in IT operations and Level 1 or Level 2 end-user support or related fields is preferred.
Familiarity with Mac and Windows laptop operation and maintenance is required.
Familiarity with Google Suite and common office application system operation and maintenance is required.
Experience implementing and managing projects is required.
Remote support services experience is required.
Fluency in German and English is mandatory; Mandarin is an advantage.
Candidates must be based in person at the Vienna headquarters.
Ability to multitask and work in a fast-paced environment is required.

Responsibilities

Manage EU and global IT desktop operations and maintenance, terminal management, office network and application platform implementation and support, and employee IT services.
Perform IT operations tasks, including OS installation and configuration, user access management, data backup and recovery for servers and business systems, network-device firmware upgrades, security policy configuration, and network topology optimization.
Analyze and clarify technical inquiries from EU and global end users, manage the IT AI Ticketing System, and periodically summarize and report on analyses.
Configure, monitor, and maintain office network infrastructure, including routers, switches, and wireless access points, to ensure stable internal network performance; troubleshoot connectivity issues, latency, outages, and other common problems.
Participate in office network planning, including new office network deployments and adjustments to existing network structures.
Monitor core business systems, respond promptly to alerts, maintain incident logs during shifts, and support cybersecurity efforts, including vulnerability scanning, firewall policy maintenance, and emergency response to security incidents.
Track and maintain EU and global IT assets.
Implement IT projects with the IT team leader, including contracting, implementation, user acceptance testing, and user training as needed.

Desired Qualifications

Mandarin language ability is a plus.
At least 3 years of experience in IT operations and Level 1 or Level 2 end-user support or related fields is preferred.

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Job Responsibilities

Responsible for EU and global IT desktop operation and maintenance, terminal management, office network and application platform implementation and operation & maintenance support, and employee IT service support, etc.
Perform foundational IT operations tasks, including OS installation/configuration, user access management, and data backup/recovery for servers and business systems as well as firmware upgrades for network devices, security policy configurations, and network topology optimization.
Analyse and clarify EU and global end-users technical inquiries as wells as manage IT AI Ticketing System, summary and reporting analysis periodically
Configure, monitor, and maintain daily operations of office network infrastructure (routers, switches, wireless APs, etc.) to ensure stable internal network performance. In case troubleshoot and resolve network connectivity issues or address common problems such as latency or outages
Participate in office network planning, including new office network deployments and adjustments to existing network structures.
Monitor the status of core business systems, respond to alerts promptly, and maintain incident logs during shifts and support cybersecurity efforts, including vulnerability scanning, firewall policy maintenance, and emergency response to security incidents.
Tracking and maintenance of EU and global IT assets
Implement related IT projects with IT team leader, contracting, and implementation including user acceptance testing and user training when needs

Job Requirements

Degree in Computer science, Information Technology or equivalent
Candidates with at least 3 years and above experience in IT operations and Level 1 / Level 2 end-user support or related fields would be preferred
Familiar with Mac/Windows laptop operation and maintenance
Familiar with Google Suite and various common office application system operation and maintenance
Have certain projects implementation and management experience
Possess good learning, communication and independent problem-solving abilities
Remote support services experience is required
Must be able to multitask and work in a fast-paced environment
Fluent in German and English mandatory, Mandarin is a plus
This role requires successful candidates to be based in-person in Vienna Headquarter

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Bybit

IT Manager

About the Job

Requirements

Responsibilities

Desired Qualifications

About the Company

Bybit

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