Workshop Service Technician

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision - “Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 110,000 employees. 

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. 

Our values guide how we work: 

• We Care for our patients, each other, and our communities 

• We Connect across teams and borders to deliver excellence together 

• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation 

Summary about role:

As a Workshop Service Technician, your role will focus on carrying out installations and deinstallations in patients' home environments, performing device repairs, modifications and properly documenting your work via SAP program.

Your Responsibilities:

Carry out job duties responsibly in accordance with FME requirements and following the instructions of the Technical Department management. Specifically, the following activities are involved:

Installation of new equipment and commissioning in accordance with the manufacturer's instructions and the applicable regulations.

• Training of the responsible person for monitoring the operational parameters of selected equipment according to the manufacturer's instructions or applicable regulations – what parameters to check, what are the limit values, how often to check which parameters, what to make records of this check (the technician forwards the relevant form to the trained staff for these records), what is the procedure when the limits are exceeded.
• Securing service and repairs Home HD devices.
• Carrying out regular maintenance, BTK (safety technical inspections) and preventive inspections according to the manufacturer's instructions
• Keeping and updating the database of technical equipment falling within your competence.

• Actively collaborate with cross-functional departments in the area of service and technical support, including process analysis aimed at patient and customer satisfaction. Actively participate in seminars and training sessions, as well as audits conducted by FME QREM, SÚKL, TÜV Germany, or other regulatory bodies, and during internal technical audits.
• Adhering to and monitoring all hygiene measures necessary to maintain a safe and clean condition of all technical equipment and the work environment. Taking care of measuring instruments, submitting them for calibration on time, and performing in-house calibrations of selected measuring devices and service equipment.

Your Profile:

Mandatory:

• Secondary school or university education of technical focus
• Government Regulation No. 194/2022 Coll., pursuant to Act No. 250/2021 Coll., at least § 6
• Category B driving licence (active driver)
• Knowledge of MS Office
• Communication knowledge of AJ at the level of understanding of technical documentation and after attending the training conducted in English.

Featured:

• Technical skills and knowledge:
• Hands-on experience with medical technology and its deployment/commissioning in practice;
• self-development
• Proactive approach to continuous professional development in the field, expanding personal professional knowledge and skills.

Our Offer For You: 

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey. 

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world 

• Individual opportunities for self-determined career planning and professional development 

• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one 

• A large number of committed people with a wide range of skills, talents and experience 

• The benefits of a successful global corporation with the collegial culture of a medium-sized company