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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, qualifying structured military clinical training, or EMT is required for the Greater Charlotte role.
  • A current American Heart Association Basic Life Support certification is required for the Greater Charlotte role.
  • Successful completion of Atrium Health’s competency assessment is required.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems, are required.
  • Ability to perform the listed physical activities throughout the workday and lift 35 pounds without assistance is required. Patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, including fine-hand manipulation skills, are required.
  • Ability to operate all equipment necessary for the job is required.
  • The role involves frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids; protective clothing and equipment must be worn as needed.

Responsibilities

  • Provide patient care in accordance with the Medical Assistant scope of practice, policies, and procedures, and maintain specialty-area training and competency.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and tracking results. Perform point-of-care testing per standing or provider order and complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with applicable standards.
  • Administer medications and vaccines safely, following the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order and areas are stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting patient needs, and delivering care in accordance with departmental policies and procedures.

Desired Qualifications

  • Experience as a Medical Assistant is accepted as an alternative to completing an accredited or approved Medical Assistant program for certain Advocate Health divisions; two years of verifiable full-time experience within the last five years is specified for those divisions.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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