Branch Manager
About the job
- A minimum of 5 years of experience in customer service is required.
- A minimum of 5 years of experience managing teams is required.
- Leadership is listed as a desired skill.
- A customer service orientation is listed as a desired skill.
- The ability to learn quickly is listed as a desired skill.
- Strong stress management skills are listed as a desired skill.
- Manage, train, develop, and motivate production and customer service teams, including conducting quarterly performance evaluations for all employees.
- Ensure an excellent customer service experience is consistently delivered.
- Work closely with various Project Managers in automotive sales, tires, batteries, and related areas.
- Participate actively in daily operations and remain hands-on in understanding employees’ day-to-day tasks.
- Maintain and control inventory of vehicles, tires, batteries, catalytic converters, and other materials.
- Purchase and sell used vehicles.
- Oversee and support local marketing initiatives.
- Organize and plan daily work-team activities to ensure operational efficiency and quality.
- Provide support, training, follow-up, and operational oversight to contribute to branch success while ensuring sales objectives are met.
- Collaborate with stakeholders to continuously optimize and improve processes.
- Achieve goals and expectations established by senior management in production and sales.
- Knowledge of automotive parts is considered an asset.
About the company
American Iron & Metal (AIM) recycles ferrous and non-ferrous scrap into metal products for industrial markets, alongside auto-parts sales and vehicle recycling. Its divisions also provide demolition, decommissioning, site remediation, and construction-waste recovery services. It sources scrap from manufacturers, other industrial businesses, and the public, who can deliver it to AIM facilities, and sells recovered metals to customers worldwide. The product range includes processed aluminum and copper pieces, and its divisions share resources and expertise across different stages of material recovery. Founded in Montreal in 1936, the family-run parent company says its head office is in Montreal, Quebec.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Montreal, Canada
Founded
1936
Get referred to American Iron and Metal
See people who can refer or advise you
Simplify's Take
What believers are saying
- Operations extend internationally: AIM reports more than 135 locations worldwide, compared with Radius's nearly 100 North American sites.
- Management paths start at entry level: AIM's careers page describes several leaders advancing from their first jobs.
- Long service receives recognition: AIM's April 2026 update highlighted employees with more than 20 years at the company.
What critics are saying
- Account work starts in the yard: AIM's entry-level track combines yard training with pricing, negotiation and client analysis.
- Safety roles span multiple sites: AIM's environmental coordinator handles permits, inspections, dust, radiation and incident investigations.
- Crane operators carry safety responsibilities: AIM's roles combine loading and unloading with daily equipment inspections.
What makes American Iron and Metal unique
- The group also makes assembly materials: AIM Solder manufactures tin-lead and lead-free solder alongside the recycling business.
- Industrial supply adds another business: AIM's Minesource sells customized products for industrial and mining customers.
- Precious-metal recovery uses laboratory testing: AIM's Honeycomb analyzes material to measure its precious-metal content.
Help us improve and share your feedback! Did you find this helpful?