Confluence Technologies

Team collaboration and knowledge management platform

Senior Manager - Collections/Account Receivable & Payable

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timePittsburgh, PA, USANo salary listedHybrid

About the Job

Requirements

A bachelor's degree in Finance, Accounting, or a related field is required.
At least 6 years of progressive experience in collections, accounts receivable, order-to-cash, or working capital management is required, including 3 or more years in a manager or supervisor role with responsibility for aged debt performance, customer escalations, and collections process improvement.
Experience automating processes and moving manual processes into an enterprise resource planning system to reduce manual intervention is required.
Strong Excel skills are required.

Responsibilities

Lead the collections function and support the collections team.
Ensure timely collection of customer payments.
Manage and resolve escalated collection issues.
Partner with customers and internal and external stakeholders to address collection-related inquiries.
Support collection activities during escalations or periods of increased demand.
Provide leadership and oversight of Accounts Payable operations.
Partner with the Accounts Payable team to ensure effective processes and controls.
Support treasury-related activities.
Contribute to cash flow management and cash forecasting initiatives.
Assist with broader cash management responsibilities across the organization.

Desired Qualifications

NetSuite experience is preferred.

Location: Pittsburgh, PA (Hybrid)

Why Confluence?

At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

The Senior Manager, Collections, Account Receivable and Payable is responsible for leading the Collections function, supporting escalations, overseeing Accounts Payable operations, and contributing to treasury, cash flow, and cash management activities. The primary focus of the role is ensuring customer cash is collected promptly and effectively while providing leadership and support to the collections team.

Collections Leadership (Primary Focus)

Lead the collections function and support the collections team.
Ensure timely collection of customer payments.
Manage and resolve escalated collection issues.
Partner with customers and internal and external stakeholders to address collection-related inquiries.
Support collection activities as needed during escalations or periods of increased demand.

Accounts Payable Oversight

Provide leadership and oversight of Accounts Payable operations.
Partner with the AP team to ensure effective processes and controls.

Treasury & Cash Management

Support treasury-related activities.
Contribute to cash flow management and cash forecasting initiatives.
Assist with broader cash management responsibilities across the organization.

Bachelor's degree in Finance, Accounting or related.
Minimum of 6 years of progressive experience in collections, accounts receivable, order-to-cash, or working capital management experience, including 3+ years in a manager/supervisor role, with responsibility for aged debt performance, customer escalations, and collections process improvement.
Experience in process automation, bringing manual processes to ERP to reduce manual intervention
Strong Excel skills
Netsuite experience preferred.

About the Company

Confluence Technologies

Team collaboration and knowledge management platform

Confluence is a team collaboration and knowledge-management platform that helps groups create, organize, and discuss work in a central space. It centers on pages and documents—such as project plans, meeting notes, technical docs, and knowledge bases—that can include text, images, and multimedia. Users edit and structure content with a flexible editor, link pages, and organize them into spaces for easy navigation, commenting, and sharing. The product is delivered as a subscription service with a free tier for small teams and paid plans that scale by user count and features. Confluence differentiates itself by offering tight integration with the broader Atlassian ecosystem (e.g., Jira) and a wiki-like, permission-driven structure that supports enterprise knowledge management and broad collaboration across projects. Its goal is to improve team communication, foster knowledge sharing, and raise productivity by making information easy to create, find, and discuss.

Company size: 501-1,000
Company stage: Late Stage VC
Total funding: $60M
Headquarters: Pittsburgh, PA
Founded: 1991

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