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Vyve Broadband

Rural broadband, fiber internet, TV provider

Outside Plant Network Maintenance

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeForest City, NC, USANo salary listedIn-person

About the Job

Requirements

  • Advanced understanding of IP networks.
  • Moderate understanding of HFC networks and optical design.
  • Ability to read, write, and speak English to communicate clearly and professionally with employees, customers, and suppliers in person, by phone, and in writing.
  • Ability to work independently and prioritize and organize effectively.
  • Knowledge of basic mathematics and electronics.
  • Ability to safely use weight-bearing equipment, including gaffs, safety harnesses, and ladders, within their maximum weight limitations.
  • Ability to accurately measure distances using tapes or other measuring devices.
  • Ability to carry, climb, and operate an approximately 32-foot, 90-pound extension ladder.
  • Ability to climb poles using gaffs, hooks, and a climbing belt as needed.
  • Ability to differentiate between wire sizes and colors.
  • Ability to dig in all types of soil to bury cable.
  • Ability to make cable connections in tight spaces by bending, reaching, and twisting.
  • Ability to operate computers or test equipment associated with the position.
  • Ability to perform work at heights, including on poles and roofs.
  • Ability to use hand tools.
  • Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts.
  • Ability to work while standing 50–70% of the time.
  • Ability to work with small components and wires to make cable connections.
  • Ability to splice coaxial and fiber-optic cable.
  • Ability to use a personal computer and software applications.
  • Knowledge of company products and services.
  • Knowledge of HFC plant construction.
  • High school diploma or equivalent work experience.
  • At least six months of Broadband Specialist (BBT III) experience or equivalent work experience.
  • BT-IV certification or equivalent work experience.
  • Industry- and vendor-specific certifications and training, such as NCTI or SCTE.
  • Valid driver's license and satisfactory driving record within company standards.

Responsibilities

  • Perform preventive and/or demand maintenance and repair of the hybrid fiber coax network, including associated equipment, in accordance with company engineering standards.
  • Provide technical support to Broadband Technicians to resolve service-related problems; participate in an on-call rotation.
  • Troubleshoot and repair basic distribution problems involving radio-frequency, alternating-current, and direct-current portions of the forward and reverse plant.
  • Troubleshoot and repair basic problems involving the optical portion of the forward and return plant.
  • Perform routine node optimization, balancing, alignment, and adjustment of signal-amplification and processing components and equipment.
  • Regularly test HFC network components using equipment including signal-level meters, volt-ohm meters, spectrum analyzers, optical power meters, leakage detectors, and optical time-domain reflectometers; record and update documentation, compare field findings with existing documentation, and adjust or repair as needed.
  • Perform routine maintenance on standby power supplies under the preventive-maintenance program and update associated documentation.
  • Monitor, record, and repair signal leakage.
  • Comply with regulatory requirements and compile data for Federal Communications Commission and other regulatory reports.
  • Maintain accurate time worked, daily, fuel, and other required records; record information on data devices, work orders, surveys, and referrals.
  • Operate communications devices in accordance with company policies.
  • Communicate with appropriate departments to update progress during outage restoration and maintenance activities.
  • Operate the company vehicle safely and responsibly; clean, maintain, stock, and secure assigned vehicles and equipment in accordance with company policies.
  • Read and accurately interpret system/network design maps and simple schematics.
  • Follow applicable industry-specific, local, state, and federal regulations and company policy.
  • Support efforts to simplify and enhance the customer experience.
  • Perform other duties as needed or assigned to meet customer expectations.
  • Work indoors in confined, poorly ventilated spaces such as attics, basements, and crawlspaces; outdoors in all weather and at any time of day or night; near power lines and electricity; and at heights above ground on telephone or power poles. Travel and work in inclement weather.

About the Company

Vyve Broadband

Rural broadband, fiber internet, TV provider

Vyve Broadband provides high-speed internet, cable TV, and phone services to rural and underserved communities across 16 states. It runs a fiber-to-the-premise network offering residential multi-gigabit internet (up to 8 Gbps) and business services up to 10 Gbps, plus unified communications, cloud services, and wholesale options. The company differentiates itself with a rural-focused strategy, extensive fiber investment, Wi‑Fi 7, a 24/7 Network Operations Center, and a local retail footprint of 37 stores. Its goal is to bridge the digital divide by expanding fiber networks and delivering reliable connectivity to underserved areas.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Town of Rye, New York
Founded
2012

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