Full-Time

Accounts Receivable Coordinator

French Speaking

Posted on 12/19/2024

Smartsheet

Smartsheet

1,001-5,000 employees

Cloud-based work management and automation software

Enterprise Software
Education

Mid

No H1B Sponsorship

Remote in UK

Eligible to work remotely from within the UK.

Category
Cost Accounting
Financial Accounting
Financial Analysis
Accounting
Required Skills
Customer Service

You match the following Smartsheet's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Fluency in French is required
  • 3+ years of related experience within commercial collections
  • A history of meeting or exceeding collections targets
  • Customer Service and service ticket/case management experience
  • Excellent verbal and written communication skills
  • Attention to detail that enables accurate completion of tasks
  • Ability to work independently, manage shifting priorities and handle tasks under pressure
  • CICM qualification advantageous
  • Legally eligible to work in the UK on an ongoing basis
Responsibilities
  • Manage your own portfolio of customer accounts
  • Focus on reducing ageing and increasing cash collections
  • Work collaboratively to resolve billing queries and ensure timely payment
  • Participate in regular debt reviews
  • Manage high volumes of inbound queries
  • Aim to drive process improvement
  • Complete other responsibilities as assigned to support growth in the EMEA region
  • Perform other duties as assigned
Desired Qualifications
  • CICM qualification advantageous

Smartsheet provides work management and automation solutions through its cloud-based platform. Users can create, share, and manage workflows and projects, with the ability to customize their solutions to fit specific needs. The platform integrates with other popular applications, enhancing its functionality for businesses of all sizes. Unlike many competitors, Smartsheet offers a subscription-based model with various pricing tiers, making it accessible for both small businesses and large enterprises. The company aims to help organizations improve efficiency and productivity while providing extensive support and learning resources to maximize the platform's value.

Company Stage

IPO

Total Funding

$121.2M

Headquarters

Bellevue, Washington

Founded

2005

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for remote work solutions boosts Smartsheet's growth potential.
  • Partnership with AWS enhances Smartsheet's AI capabilities, strengthening market position.
  • Smartsheet's cloud-based solutions align with the rise of hybrid work models.

What critics are saying

  • Competition from platforms like Monday.com and Asana is intensifying.
  • Integration challenges with new AI features could lead to customer dissatisfaction.
  • Acquisition by Blackstone and Vista may disrupt operations or alienate customers.

What makes Smartsheet unique

  • Smartsheet offers a highly customizable platform for diverse business needs.
  • The platform integrates seamlessly with popular apps, enhancing its versatility.
  • Smartsheet's subscription model ensures continuous investment in service improvements.

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Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

INACTIVE