Full-Time

Accounts Receivable Coordinator

French Speaking

Updated on 1/16/2025

Smartsheet

Smartsheet

1,001-5,000 employees

Cloud-based work management and automation software

Enterprise Software
Education

Mid

No H1B Sponsorship

Remote in UK

Eligible to work remotely from within the UK.

Category
Cost Accounting
Financial Accounting
Financial Analysis
Accounting
Required Skills
Customer Service
Requirements
  • Fluency in French is required
  • 3+ years of related experience within commercial collections
  • A history of meeting or exceeding collections targets
  • Customer Service and service ticket/case management experience
  • Excellent verbal and written communication skills
  • Attention to detail that enables accurate completion of tasks
  • Ability to work independently, manage shifting priorities and handle tasks under pressure
  • CICM qualification advantageous
  • Legally eligible to work in the UK on an ongoing basis
Responsibilities
  • Manage your own portfolio of customer accounts
  • Focus on reducing ageing and increasing cash collections
  • Work collaboratively to resolve billing queries and ensure timely payment
  • Participate in regular debt reviews
  • Manage high volumes of inbound queries
  • Aim to drive process improvement
  • Complete other responsibilities as assigned to support growth in the EMEA region
  • Perform other duties as assigned
Desired Qualifications
  • CICM qualification advantageous

Smartsheet provides work management and automation solutions through its cloud-based platform. Users can create, share, and manage workflows and projects, with the ability to customize their solutions to fit specific needs. The platform integrates with other popular applications, enhancing its functionality for businesses of all sizes. Smartsheet operates on a subscription model, offering various pricing tiers to accommodate different users, from individuals to large organizations. In addition to the platform, Smartsheet offers support resources, including self-paced learning and coaching, to help users maximize their experience. The company's goal is to improve efficiency and productivity for its clients across various industries.

Company Stage

IPO

Total Funding

$121.2M

Headquarters

Bellevue, Washington

Founded

2005

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for remote work solutions boosts Smartsheet's adoption.
  • Partnership with AWS enhances AI capabilities, positioning Smartsheet well in the market.
  • Digital transformation trends drive demand for Smartsheet's scalable solutions.

What critics are saying

  • Competition from Atlassian may impact Smartsheet's market share.
  • Potential acquisition by Vista and Blackstone could disrupt operations.
  • AI integration with AWS may face technical challenges, affecting reputation.

What makes Smartsheet unique

  • Smartsheet offers a highly customizable platform for diverse industry needs.
  • The platform integrates seamlessly with popular apps, enhancing its versatility.
  • Smartsheet supports low-code/no-code solutions, broadening its user base.

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Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.