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KION Group

Forklift, warehouse equipment and software solutions

Quality Operations Manager

Quality Engineering +1Confirmed live in the last 24 hours
Full-timeCenon-sur-Vienne, France

About the Job

Requirements

  • Engineering degree in mechanical or electronic engineering.
  • At least five years of experience in a position with responsibilities, ideally in an industrial environment with a strong quality culture.
  • Significant experience managing teams.
  • Proficiency in quality management methods and tools, including FMEA, Ishikawa diagrams, problem-solving methods, and production quality management (SPC).
  • Technical knowledge of mechanics and management of embedded software.
  • Fluent English.

Responsibilities

  • Implement the Group strategy and improvement initiatives for operational quality at the site.
  • Contribute to Group quality development through international meetings, projects, and reporting.
  • Represent the company at external events and meetings.
  • Define and manage budgets and resources needed to monitor activity and comply with regulations.
  • Ensure the effectiveness and performance of the quality management organization in production.
  • Develop the risk-management approach and associated tools.
  • Strengthen the problem-solving process.
  • Contribute to the development of certifications and standards, including ISO 9001, ISO 14001, ISO 45001, ISO 50001, and ISO 3834-2, as well as other accreditations.
  • Lead ongoing quality initiatives, including steering, reporting, product and process audits, and indicator monitoring.
  • Stop any process that could affect the conformity of products intended for customers.
  • Ensure the authorizations of CE/C1 and C2 inspectors.
  • Develop and promote a production culture of problem-solving and continuous improvement (Auto Qualité), and use of prevention tools such as FMEA and control plans.
  • Manage and develop the skills of a team consisting of four Profit Center Quality Managers and two Product Quality Auditors.
  • Ensure compliance with safety rules, procedures, SQDCPEE, and internal guidance, and enforce those rules.
  • Propose appropriate sanctions when rules and instructions are not followed.
  • Work closely with the site's and KION Group's other quality teams, with approximately two trips per year, to share lessons learned and develop standardization.
  • Prepare concise presentations for the executive committee and monthly meetings with Group Quality.
  • Conduct 5S audits.
  • Conduct manager audits and safety visits.
  • Analyze results and develop the action plan for KION Pulse, the Group's annual employee engagement survey.

About the Company

KION Group

Forklift, warehouse equipment and software solutions

KION Group provides forklifts, warehouse equipment, and integrated automation, along with software to optimize supply chains. It sells and leases industrial trucks, offers automated storage/retrieval and warehouse management software, and provides financing and digital transformation services through KION Digital. Its strength comes from a broad brand portfolio (Linde MH, STILL, Dematic, Baoli, Fenwick, OM, Voltas) delivering end-to-end intralogistics across hardware, software, automation, and services for real-time, secure operations. The goal is to help customers improve efficiency, accuracy, and visibility in their supply chains by tightly integrating material handling with digital tools and services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Wiesbaden, Germany
Founded
2006

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